Recent content by valerebel

Thanks

Thanks for the advice, I'll give it a go but my primary reason was due to Pushes not working. Since I've resolved that issue I may not bother. Do you know whether 5.6.11 or 5.6.14 has any major improvements? Cheers, valerebel

Hi I just uninstalled the Hik Connect App and re-installed it. I think the issue was that the sign in credentials used the first time were not the same as used for the Hik Connect cloud login, which was created after the initial login was added to the App. Now working thanks. I still have the...

I do not have a Settings screen on the App whereby I can enable Alarm Notifications. When I Googled the problem I found an article relating to Alarms but I do not have it in Hik-Connect. I assumed this was because I am linking direct to an IP camera rather than an NVR

Tried to upgrade the firmware but it failed with the message "The type of upgrade file mismatches"

Hi Yes, "Notify surveillance centre" is turned on and I've not upgraded the firmware to 5.6.15 but a friend of mine has the same camera running the same firmware and he gets Pushes

Hi I have tried in vane to configure Push Notifications from my HikVision DS-2DE2A404IW-DE3 without success. I have however managed to get email notifications for Intrusion Detection and Line Crossing but I prefer Push Notifications. I have tried 3 official HikVison Apps (Hik-Connect...

Hi I have tried in vane to configure Push Notifications from my HikVision DS-2DE2A404IW-DE3 without success. I have however managed to get email notifications for Intrusion Detection and Line Crossing but I prefer Push Notifications. I have tried 3 official HikVison Apps (Hik-Connect...