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Hikvision’s Smart Hybrid Light cameras offer a versatile solution for those who are unsure whether a black and white IR picture or ColorVu mode is best suited for a particular scene. These cameras feature both IR and white LEDs that can be used independently, allowing you to customise your...

In some scenarios, it can be useful to have several cameras connected to a POE switch but to keep that switch directly connected to your NVR rather than the local network. If you are able to connect each camera to its own POE port on your NVR, then this is generally advisable, as using a Plug &...

As IP cameras become more affordable, it's becoming common for people to expand their IP CCTV while minimising additional installation costs or efforts. However, the key challenge has always been setting up a new Cat5/6 cable to connect the camera to the rest of the system. In scenarios where...

With the abundance of Hikvision NVR ranges and models available now, picking the most suitable model for your system and needs can be a daunting experience. By picking out the most important specs, explaining what they mean, and showing how they differ between each range, this guide will...

To use a Gmail account to send you CCTV equipment’s email notifications, you now need to set up a unique third-party app password for it. Most other email providers still allow third-party apps or devices to use your account with your normal password for it, but Google no longer permits this as...

As of the 30th May 2022, Google has removed the support for use of third-party apps or devices which can use your Gmail address using only your normal username and password. Google's statement about it is here: https://support.google.com/accounts/answer/6010255?hl=en As CCTV equipment is a...

There are some IP camera and NVR models that do not work well when you try to connect to them in modern web browsers (Microsoft Edge, Google Chrome, Mozilla Firefox, etc.), as they use firmware designed for use on the Internet Explorer engine. Now that IE11 is being retired from Windows...

A few customers have been in touch today to say that upgrading to the V4.61.000_220507 has sent their NVR into a constant reboot loop, making it very difficult to reinstall an earlier working version onto the recorder. This does not seem to be affecting all NVRs, so we are trying to ascertain...

We've recently learnt about the handy free ZeroBlur extension that works on the Edge, Chrome and Firefox browsers. This allows you to blur out any part of a web page whilst viewing it, so should be useful when you need to share a screenshot from your device's web browser menu, but want to hide...

UPDATE - Hikvision has confirmed to us that this firmware is safe to use on all ColorVu cameras from the G5 platform, despite the mention of "4K" for this version in their download portals. Hikvision has released new firmware for their G5 Series ColorVu IP cameras. The latest firmware...

If a Hikvision NVR notices what it deems to be a critical error, or "exception", it will make a constant beeping sound to draw your attention to this. Please click on the first attachment at the bottom of this thread to hear what this beeping sounds like. These exceptions can occur when: A...

We're often asked if a ColorVu camera's built-in supplementary white light can be programmed to turn on during VCA event trigger periods, such as during instances of motion detection, intrusion detection, or line crossing detection. After testing, we can confirm that this is now possible on all...

Hikvison's AcuSense NVR range has now been made available in the UK. If you have an IP CCTV system set up already, but your cameras do not have AcuSense technology built into them already, then these NVRs are an affordable way to add these analytics to your system without replacing all of your...

In some cases, you’ll need to reset your Hikvision device to its inactive factory state. This could be if you’re passing the system on to somebody else; if you’ve forgotten your password; or simply if something has gone wrong during the configuration, meaning you need to start afresh. There are...

One of the biggest draws to Hikvision is the convenience of the free Hik-Connect app, which will allow you to view your devices remotely on a mobile phone or tablet wherever you are, without the complicated setups needed for a static IP, DDNS, or port forwarding. Hik-Connect is designed with...

It is often the case that as it is more cost-effective, your Internet Service Provider (ISP) will assign you dynamic public IP addresses which can occasionally change, rather than a fixed static address. Using dynamic IPs will have no real impact on your IP CCTV setup, but it does mean that you...

To remotely access your device simply means to connect to it while you are using a different internet network to that which your device is connected. If you connect to your Hikvision device which is at home while at work, on holiday, or even at the pub, you are remotely accessing it. The...

Video Analytics, or "VCA events", are some of the most useful features available on a Hikvision camera. Using these will mean that your footage is analysed in real-time for any activity or abnormalities with your system that you would like to receive an alert for. The different events that are...

Hikvision PTZ cameras are not usually set by default to have their full range of movement enabled. This often means that cameras that are advertised as being able to tilt upwards are not able to do so straight out of the box, as this needs to be enabled in the camera's settings. You can check...

It is vital that you keep the firmware of your Hikvision devices up-to-date, which means installing the newest version as soon as it becomes available. The best and easiest way to do this is to use the device’s web browser interface. The below steps will show you where to find the newest...