Recent content by acordib

Yes

Recorder is connected directly to router. I can see live view but we aren’t getting any notifications when anyone passes cameras

Have always had notifications until recently when I changed the location of the recorder. All the plugs are connected correctly and we get live view on the app, just no recording.

Hi thank you for coming back to me. I'm afraid I don't know what firmware is installed. Does V4.32 110 build 211009 sound helpful App is for IOS and I have just updated this morning. to V4.26.0 the NVR is on the app.

Hi Although the cameras are recording we are not getting any notifictions on mobile app. Have logged in and out, closed and restarted phone, no change. Our Device is DS-7604NI-K1-4P. Notifications are enabled, it looks as if all the plugs are in the right place in the back of the DVR. Any...