Recent content by assist4it

Hi klimkke, Can you provide the hik-connect platform configuration it may be the Server address was not set correctly

Hi Sandra, I had the same problem earlier i search on the web i haven't found any solution for that, also asked the hikvision support and they didn't help. I fix it when i forget my DVR password by mistake Solution 1. change the IP address of the DVR must likely to have a static address also...

Hi team, i also have this problem the DVR is connected to My LAN and had a DNS server i have done everything possible i can be done by me and check almost everything in that DVR the log also, everything is good except the status for hi connect we really need some help if that possible Many Thanks.

Hi phil, My Hik Connect app is showing all cameras as failes to start playing. Had no issues since installation over 6 months ago up to this point. the DVR is connected to my LAN, i can ping to it and it got a DHCP address i tried to change the server not succuss, also change the ip address from...

Hello team, i wondering if anyone can help me : my Hik Connect app is showing all cameras as failes to start playing. Had no issues since installation over 6 months ago up to this point. Hasn’t worked since last week. Any ideas ? the DVR is connected to my LAN, i can ping to it and it got a...

Hello team, i wondering if anyone can help me : my Hik Connect app is showing all cameras as failes to start playing. Had no issues since installation over 6 months ago up to this point. Hasn’t worked since last week. Any ideas ? the DVR is connected to my LAN, i can ping to it and it got a...

Hello team, Im also have this problem the platform access shows that im hors ligne (0*2002), no configuration had been changed since 6 month ago tell it stop hik-connect app with that code error the DVR is connected to my LAN, i can ping to it and it got a DHCP address i tried to change the...