Recent content by atanas.dyulgerov

I have HWP-N2404IH-DE3 camera. I have enabled the smart event, set the continuous schedule 24/7 and set a linkage method - record and surveillance center notification alarm. Also, set the area and the line. There is no notification in HIK-Connect. However, there is a Line crossing alarm in the...

My camera is HWP-N2404IH-DE3. I have configured motion detection and storage record schedule on Event to record upon motion detection. It works well. The camera creates short recordings only when a motion is detected. The problem is when i do any movement of the camera through the PTZ controls...

Never mind. I just found it explained in the manual: Click Lock to lock PTZ control to prevent the interruption from other PTZ related action during configuration. Normally, the PTZ control is automatically locked when you enter the configuration interface. You can manually resume the lock when...

Question: What does Lock / Unlock button do in Line crossing detection configuration? My camera model is HWP-N2404IH-DE3