just accessed camera directly via internet explorer ( rather than through DVR IP address ).Settings became available to me . Day/Night switch was set to night.
Tried on AUTO and Day , now have colour.
Will keep you updated but very pleased and thank you very much for your help.
Thanks for the info. Those settings are available for all my other cameras but not for the IP camera.
Entering the menu I can see all the options but when I select my IP camera to alter settings , a message comes up to say " This function is not supported by the camera "
Thanks for the reply.
Not 100% sure what you mean .
I have logged into the DVR locally and when I go to my IP camera parameter settings I get the message , operation failed and screen reverts back to my analogue camera.
My IP camera only displays in black and white and despite looking through all settings when logging into my dvr using internet explorer , I can find no option to alter this.
Could anyone help me with this please ?
Cameras are genuine Hikvision.
All my other coax connected cables are in colour.