Recent content by colin

My original setup was with a dyndns method which wasn't working too well. But I have now got 2 setups on the app, one with the IP addy and the other with dyndns so at least I can choose which one to use dependant on where I am. Fingers crossed its now operational to what I need

Time to get my installer back I think, as much as I appreciate your advice and direction, it sounds way off my capability. I will present this to the installer though and I’m very grateful for your help

Any suggestions on how to get it doing the same on 4G?

Thanks JB - I followed your directions and it seems way better - fraction of a second to load. Check it randomly and then hopefully job done

Thanks for the help Phil and I agree that installers should get this right before going offline. I’ll try your suggestions and let you know how I get on Many thanks

Their standard router

My cameras are wired back to the NVR and the ISP is Sky

That should read 50m from the DVR and router

Hi my upload speed is 17.9 mbps The app version is v4 13.1020795 The DVR model: DS-7608NI-K2/8P Firmware: V4.30.005 build 200628 my upload speeds are different at each site . I have 2 that are wired about 5 from the main hub but all cameras are slow to show live feeds.

Hi - After having 8 cameras installed at great cost at my new home and after downloading the HIK connect app to my iphone, I've noticed that the app takes at least 30 seconds or more to show my cameras in live feed. The installer has gone off line and I dont want to play around in the settings...