Recent content by Daz95

Hi @Dan, many thanks for following up on this, at least I now know what the issue is. I’ll change my set up for now and keep an eye out for any updates. Cheers

Thanks James. I’ve just tried to set up email on one of the cameras and it doesn’t seem to work (same email settings as NVR), so I’m wondering if it can’t connect to the mail server directly due to being connected through the NVR? If so I’ll need to use a switch and re-configure the system...

Hi James, Yes, that's correct. I have my cameras connected directly to my NVR and as you mention, I'm not getting email attachments for smart events. You say you have managed to get around this by configuring the cameras individually? so if I set the email details up in each camera and (in my...

Hi Dan, I’m keen to know if / when a fix will be released to sort the email attachments / screenshot for smart events? As mentioned previously, with standard motion detection I get emails with attachments. For any of the smart events (region entrance, line crossing, human detection etc.) I get...

Thanks Phil, I’ll wait and see what response you get

Hi Phil, I have recently updated the NVR and both cameras to the new firmware (released yesterday) but it doesn't seem to have resolved the issue. Do you know what changes are implemented in this release? Thanks

Thanks for the update Phil, I’ll look out for firmware updates towards the end of the month

Hi, is there any update on this? Haven’t seen any firmware releases on their website. Thanks

Thanks Phil, hopefully it's a fairly simple fix. I'll keep an eye out for any firmware updates, but could you also let me know if you get any info / update from Milesight on this please. Many thanks.

Hi Dan, I've checked my email settings as per the guide and all seems correct. I can receive test emails and with standard motion detection I get emails with attachments. For any of the smart events (region entrance, line crossing, human detection etc.) I get an email notification but no attachment

Thanks Dan, I'll double check later and get back to you. I am currently receiving emails ok, just with no attachment. It includes an attachment with standard motion detection but not with any of the advanced ones

Hi, I updated firmware as per your instructions (including cameras), all worked ok and I can now access and control VCA functions from the NVR, but when using email notification it doesn't attach a screenshot / image of the event. I have also updated to the latest firmware version 72.9.0.2r3 but...