If I login to the camera using the “operator” user level account it will not let me save any changes to the resolution options. I take this to mean that Hik-Connect interface is affording admin level control – which I would submit should not be allowed.
Also, I noticed this language in the help...
I registered just to comment on this thread as I am having the same issues. While I have no solution, I can offer the additional observations in the event they are relevant.
I have a 2cd2132 and a 2cd2142. Both setup using ivms-4200 windows client. I set the image resolution settings to 1080p...