Recent content by JB1970

There's no problem getting the main stream on Hik-Connect, you just touch the icon to switch from SD (sub stream) to HD (main stream).

Hmmm - not sure then, if nothing appears when you tick the box to the left of the drive.

Yes whatever it is, it is only on the local interface; you can’t do it from a web browser. I think I had something similar on an NVR and I had to physically reconnect a drive in order to unload then delete then physically remove it.

I can't remember. On mine I can 'unload' the drive and then possibly there's a delete option once that's done (I'm not going to do that on a working system for obvious reasons). The drive may need to be installed for that option to appear (needed it to delete it prior to unplugging it faulty or...

See your other post where I've explained

You need to delete the drive in the menu rather than just disconnect it which you can do that from the local menu. When you've done that you should only see an entry for the working drive. No that's incorrect. The interface sees it as missing but is unaware that you've purposely disconnected...

What firmware version is the NVR on? I'd make sure you're up to date.

New model NVRs refer to 'VCA by Camera' and 'VCA by NVR' so it's obvious which is doing the AcuSense processing. 'AI by Device' is a little ambiguous as you need to be sure whether 'Device' is referring to the NVR or the camera. To be certain you are setting the channels the correct way for...

That's correct. Camera settings, whether programmed via the NVR or directly on the camera are stored on the camera. For instance if I grabbed a brand new NVR now and set the admin password for it the same as my current one, then plug my cameras into it, all smart events will be there as...

You would do the 'Restore to default settings' and not the 'Restore to factory settings'. It should keep your network and user account information. You'll likely have to reprogram everything else. Just set up your AcuSense camera channels as you want ensuring that on each channel that it's set...

Yes possibly. That's why the first step listed in my post above was to enable VCA by NVR on all channels, then delete all line crossing, disable line crossing, and switch back to VCA by Camera. There wasn't any point in not deleting the line crossing configuration before switching to VCA by...

I'm confused now as to what you want. What you chose for the engine configuration has no effect on AcuSense cameras where you're using VCA by camera. Make sure your AcuSense cameras are set to 'VCA by Camera' and set up motion detection, line crossing or both on them. As you've already got...

For VCA by NVR (needed for your non AcuSense cameras) the 'engine' can only do perimeter protection (line crossing/intrusion) OR motion detection. For perimeter protection, the NVR may be limited to a particular number of channels. You need to decide for the non AcuSense cameras whether you...

Probably down to the age of the DVR or firmware. The event filtering is only available in later firmware. As Hikvision stops releasing new firmware for models after some time, it may be that the feature won’t be available for you even on the latest releases firmware. That’s just the way it is...

DVR/NVR - doesn’t matter; they’re added to Hik-Connect in the same manner. The ‘notify surveillance centre’ option on the event linkage actions enables/disables push notifications to your app for that specific event.