Recent content by JB1970

If low light performance is important the 4MP models might be a better option. As both the 4 and 8 MP models use the same 1/1.8" sensor, the 4MP will outperform the 8MP. You'll have a choice of either the current DS-23x7G2H-LISU/SL or the new DS-23x7G3-LISU2Y/SL (ColorVu 3.0). Hikvisions...

No you can go back to the live screen and it’ll complete in the background

You mention that sometimes only some days are shown for playback and that would be a symptom of corruption of the recording database. On the storage page tick the box next to the disk, and rather than format/initialise use the 'Repair Database' option. This will take some time to run, but just...

I'd already downgraded the firmware on mine to 2.2.78 because of issues I was having with Hik-Connect. As it happens mine is now knackered; the daytime image is pink suggesting that the IR cut filter is jammed so I'll have to return it.

It looks as though this version (3.7.0_250317) has been pulled. On both the global and UK firmware pages as well as the product page it is no longer available and is showing the previous version (2.2.78_241012) as the most current firmware.

As Kyle mentioned, he'd left that camera on its default settings; Auto Exposure with 100% gain, 1/12sec exposure time (will cause image blur), H265+. I do think that the G3 provides a clearer image than previous models; better colour image day and night, brighter and sharper mono image when...

It's simply an unstable network connection... ...probably caused by these. Noise in the electrical circuit to which they're connected can affect how well they work. It might not be apparent at the time that you connect them and a speed test would only show you the results for that brief...

You should hear audio as soon as the camera live stream is opened. 2 way audio is available once the microphone icon is clicked, just the same as any other 2 way audio camera. Just turn the volume up a little on your phone, you'll actually hear that the audio is there but clicking the 2 way...

I noticed a couple missing on my system earlier but they've now appeared. While demonstrating a job this morning I noticed that the pictures weren't loading on the customers app. Also when I walked around the perimeter, the push notifications were coming through delayed, some of them after I'd...

I don't think I did last time I went from .78 to .77 but it's a while ago so I can't be sure.

I've left mine on 2.2.78 due to the issues. If you need the 'door is open' audio you could just downgrade further to 2.2.77. I think 2.2.78 mainly added additional audio formats.

You could try with Hik-Partner Pro app. You'd need to ensure that your phone is on the same network as the DVR before starting... From the toolkit in that app: - click online support case - new case - device unbinding - LAN device - then select the device

It’s probably just the ‘Environmental Noise Filter’ masking the background noise which is enabled by default. If you log in to the camera(s) directly using a web browser you can find it in Settings - Video/Audio - Audio Settings. If the cameras are plugged into the PoE ports of the NVR you’ll...

I was dubious at first but I've used them a few times and they've worked fine and not had any issues. I wouldn't hesitate to use again.

I've not a clue regarding whether it's possible to interconnect via RS485. However there are splitters available relatively cheaply that can provide both ethernet and PoE over a single link. You just pop one at each end, providing a separate connection for both devices at the device and the...