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Recent content by JB1970

  1. JB1970

    Firmware Firmware update DS-7604NI-K1/4P?

    That is the latest firmware. It’s an old model so there won’t be any further updates. The newer models that use the same model code are different hardware revisions so the firmware for those is not compatible. The build is in the format yymmdd so yours is currently November 2017 and the...
  2. JB1970

    Cannot delete IP camera from Hikvision NVR

    An IP channel on a PoE NVR cannot be deleted as such. It remains, but can be edited to match the details of a camera connected on the LAN rather than to the PoE ports of the NVR Yes, a channel is occupied when a camera is connected to it's PoE port on the NVR, or when the channels details are...
  3. JB1970

    7616ni-i2 alarm server

    There isn’t one directly on the NVR. There is an alarm server (normally) on the IP cameras themselves but this cannot be used if the cameras are connected into the POE ports of the NVR as they’re on an isolated network that cannot access your LAN. Two options: 1 - fit a Poe switch adjacent...
  4. JB1970

    HDD Exception/ Camera Offline?

    You want to move that to the right a few inches. If you’ve installed the fan the right way around it will be expelling air; the fan draws air through left to right so having it tight to a wall on the left is hindering the airflow. PS - Your toothpaste to bog roll ratio is completely out of...
  5. JB1970

    VPro (Acuseek) NVR - First Impressions

    The camera settings determine the video quality so changing from the M to the VPro (I) has no effect on it. In the post that you've linked, I was saying that new NVRs set all existing (plug and play) cameras to H265 (NVRs have a setting 'enable H265 for initial access' which is on by default)...
  6. JB1970

    HDD Exception/ Camera Offline?

    I don't have any NVR installed that isn't 24/7 recording. The only time I use event only recording is when I fit a camera standalone with just an SD card fitted.
  7. JB1970

    HDD Exception/ Camera Offline?

    The 40 degrees your earlier photo shows is at the upper end of what I see but not extreme. I've just checked a few of mine out of interest. The lowest are those in a loft (lowest 12 degrees, highest (my own) 18 degrees). The hottest is in a boiler cupboard - 45 degrees (those disks have been...
  8. JB1970

    HDD Exception/ Camera Offline?

    If they'll replace it?... They have to. Don't accept any of that 'your return window has closed bollocks'. Once you've had your item a month Amazon do that, but it doesn't affect your statutory rights. Just go to the help/contact section, get the option for them to phone you and insist they...
  9. JB1970

    HDD Exception/ Camera Offline?

    I had similar on one a while back. A bad sector was detected but it was working ok; as soon as I tried to initialise it, it wouldn’t and had to be replaced. I assume the one that just failed was a warranty replacement for the previous one that failed and it’s not cost you anything?
  10. JB1970

    HDD Exception/ Camera Offline?

    Try running the HDD tests from the menu. I'm not sure where they are on your model but in mine (V5 UI) they're in System Maintenance > Device Debugging > SMART Detection (if not in maintenance they will be somewhere under storage management). There's a short and long test, and they will...
  11. JB1970

    HDD Exception/ Camera Offline?

    Yes it is that 2 pin connector and the fan you’ve shown should be fine. I see the temperature alongside the HDD SMART information in the Hik Partner Pro app, I’d have to have a look to see if it’s available via the web.
  12. JB1970

    Hik-Connect New Update

    I'm not sure about Dahua. When I looked at the specs of their 'equivalent' cameras I wasn't overly impressed. My gut feeling is that whatever vendors system you go for, there will be system and app features that are equally annoying.
  13. JB1970

    New firmware for G3 ColorVu 4MP Models (H13U platform) - 5.8.21_251117

    New firmware has appeared for the 4MP versions of the G3 ColorVu models (platform version H13 U) It's version 5.8.21_251117. Note that this version is not suitable for the 8MP versions of the G3 ColorVu models which remain on 5.8.10 (platform version H13 I). Direct download links: Firmware...
  14. JB1970

    Tablet for Hik App - Amazon Fire or Alternative

    I'm just using an RTSP viewer within my dashboard app to display a single camera (front door/drive). For family I've set theirs up to run Hik-Connect both on Amazon Fire HD and on iPad without issue. However I'm adding the NVR using the local IP address rather than through the cloud.
  15. JB1970

    HDD Exception/ Camera Offline?

    I tagged you in a post several months ago (search 'return of the fans'). That NVR without a fan has a known issue with HDD failure. I'd recommend you take the NVR and HDD back where you got it (YESSS) and see if they'll fix it under warranty (I take it they gave you a new HDD when the first...
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