Might be that you need to update your LocalService Components / Webplugin depending in what you use. But they are not compatible with each other. More than likely Local Service Components is what you need. Latest version can be found on Hikvision site - HiTools
Uninstall any previous version...
You should not need to change your Hikvision app password on your phone as that password/account is linked to your Hikvision account not the router.
A new router simply affects the WIFI network name/password that your phone connects to. So if your phone is connected to your WIFI ok then you...
If you have a previous version of LocalServiceComponents installed, uninstall it. Then install LocalServiceComponents.exe
I am not sure what the other 2 are. Saw them in the zip also but they never used to be included.
There is a this recent version of Web Plugin on the Hikvision site. Is that the same version as your running?
https://www.hikvision.com/en/support/tools/hitools/cl5a828dae3a224333/
WebPlugins
V4.0.2508.4 |23.06MB |2025/08/25
Check your virus scanner is not set to block data collection on the website. Had same issue, could get to above screen but it was only when I allowed data collection did the download links work.
I've just applied same 1.0.0.113 to my other PC and that is now working correctly.
And here is the link to Hikvision discussing the issue with Chrome/Edge.
Chrome / Edge version V139 update causes a white screen in the web video window
Searching around, saw a comment that said the below (I am...
That is odd as it works for me now without that original parameter workaround in Chome.
In Edge, settings, Default Brower, setting 'Allow sites to be reloaded in Internet Explorer mode (IE mode)' to 'Don't Allow' (reverting another workaround mentioned above) in this browser now also shows...
There is a fix for this now from Hikvision. It's not on the local sites, you have to navigate to the Global website and from there, it'a support, Software, HITools, and then you will find verson 1.0.0.113 of LocalServiceComponents. Not sure I can post direct links. Anyway, works for me now in...
The reason it is likely
The reason why it appears to be working in Edge ok is likely because you have this turned on in Edge settings.
Check Settings, Default Browser, is 'Allow sites to be reloaded in Internet Explorer mode (IE mode)' set to Allow or Default?
Mine is Allow, If I switch it...
I know your pain. You also need LocalServiceControl active if you view your cameras through a browser. I am on Windows 11, but generally same actions for Windows 10. Anyway, what I did was;
Open Task Manager, goto Startup, right click on LocalServiceControl and select Disable. This will...
Firstly, your sharing a lot of personal info, like email addresses, domain names etc. Be careful
You have DDNS added in your router so that would update NOIP domain name. But then you also have set it up on DVR which from your images appears to update different domain name to the one the...
You should only need to forward Service port (default 8000) and RTSP port (default 554) but if you want to use browser access like if you were local then you also need to forward port 80.
But if you want to view to different cameras, you need to create unique ports to address in the router...
And I assume you have setup DDNS in your router so that it updates NOIP should your IP change etc.
Ok, so now you need to be a bit clever, with port forwarding on your router. When I had this setup previously, I used a unique external port numbers which was then mapped to a specific IP of a...
Your family member can also use Hik Connect, they register with their email and then you via your Hik Connect share the camera to them. This is the easy option. But if you don't want to do this then the options mentioned above are the alternatives and you will need either a fixed IP address that...