Recent content by Natalie_Michelle

this is how the software looks on my laptop & how my cameras are shown (I managed to get them back online) but still the date & time is completely wrong & I can’t find anywhere to change this & it’s still noallowing playback. Also as I’ve mentioned I apologise for not directly replying to those...

I asked for help the other day regarding my cameras as I couldn’t view playback. I was advised to download the software onto my computer which I did & I was able to view my cameras via my PC - still couldn’t access playback though & thought this might be because the date was wrong (was set to...

I’ve downloaded it onto my laptop & it’s showing all my cameras, but the date is set to like 1970 for some reason & ive gone into the system settings , but it’s saying I need to add the server address - I don’t know what this is haha

Firstly, thank you for replying. Bare with me as a lot of that message went over my head haha Before I was just able to look through the previous footage once I selected the camera. The date is accurate but the time is an hour behind I believe. The app won’t let me change anything such as time...

I had some security cameras fitted around three years ago. I have the Hik Connect app to view them. For over five months I’ve not been able to access playback whatsoever. I just get a black screen with ‘no record found’. I’ve seen numerous posts on Google regarding this & people have suggested...