Recent content by Roelli

Perfect! I used the HiToolsDelivery tool and everything worked great!

Hmm. I don't see any option to upgrade the firmware here? And in IVMS I can't see any option aswell?

Hello. I have this camera: DS-2CD2120F-IW Camera Model V5.4.5 build 170123 Installed Firmware And I want to upgrade the firmware (otherwise the view does not work properly in chrome or other browsers) Problem is: When I click on "search" (suchen) then there is no popup window so that I...

Hi. I've got a DS-2DE4A220IW-DE dome camera. From time to time this camera makes lots of 360° turns... like moving around for a few seconds. This is not really helpful. :-) How can I adjust the camera so that this will never happen?

Ah! Nice. I entered your settings and it seems to work. Need to wait until summer to verify. :-) I did not know that the DVR will override all time settings. So maybe here was the problem. Thanks a lot!

Ok. Now I finally know the DST means (Daylight Saving Time) "Some NTP servers send a signal that's already adjusted for DST" Good. But I could not find this NTP server. "enter in the information relevant to the DST" I tried that, but obviosly I never found the right settings.

I am trying to get the automatic summertime/wintertime working for the past 15 years, without success. :-) Does anyone have the right settings? (I can post my wrong settings, but not sure if this helps, timeserver works, time zone is correct, whatever I set at "DST" does not work) Thanks, Roelli.

Yes, I tried it with the cheapest Hikvision camera for 60€ and it worked fine.

Oh... I moved the camera which did not worked to the position "7" and... it seems to work...

Ah... I tried this with another camera, and with the cheapest Hikvision camera (DS-2CD2443G0-IW) the face comparison works. How can I get the other camera working with face comparison. (the much more expensive DS-2DE4A220IW-DE) I already copied the Videosetting from the cheap camera to the...

Hi. I bought the DS-7608NXI-K1 DVR. (with accusense) and iam trying to get the face comparison feature running. Iam using the DS-2DE4A220IW-DE IP Dome Cam. I uploaded my picture into the database, activated the face comparison feature on one camera, set the camera to H264 codec (as i read...

Ok, I will order a new microSD card. Any recommendations regarding speed, manufacturer and maximum size?

V5.4.5 build 170123

Exaclty! I tried it several times. I restarted the camera... tried it again... does not work. Maybe I need to change the SD-card? (it's of course the camera where it's most complicated to change the sd card) like always :-)

Everything successfully updated, just this one does not work. I looked at all firmware camera names, but nothing matches.