Recent content by simonfr

Thanks Farbo. I have "Smart Tracking" enabled, but it's always on and not triggered as a result of events (like the ones you describe). Do you think triggering it from events improves matters? Or are you still having the issue?

So one week on and the behaviour is still as described despite the firmware update, and some changes to the settings to try and add "limits" to prevent the back and forth scanning after an object has moved out of view. Has anyone seen this behaviour before and can suggest some settings I might...

So the firmware process was relatively straightforward and I've confirmed it has applied correctly. However, the issue described appears to persist. I've only had a couple of events since updating, so I'll monitor over tomorrow and see how it goes. Cheers :)

Thanks Dan/Phil for the direction. I’ll try an update and post back if I’m still seeing the issue. It’s an awesome camera apart from this issue so hopefully a firmware update will fix it.

Seems to be. The firmware on the camera is "V5.5.71 build 180725" (for Model DS-2DE4A225IW-DE). However, looking at the Hikvision UK&Ireland site the version they have is "Baseline Firmware_IPD_V5.5.0_170724(DExxxxW,DFxxxxxW)" which would appear to be an earlier version, or a base version. I'm...

Hey! I recently bought a Hikvision Mini-PTZ (DS-2DE4A225IW-DE) which I'm having a slight problem with. Sometimes (and more often than not) after zooming in on and tracking a vehicle the camera will just sit and pan back and forward (left to right to left to right etc). It will typically do this...