Recent content by sunbeam23

I downgraded from: DS-KV8113-WME1(C) V3.7.0 build 250929 ---> to V2.2.78 build 241012 and after reconfiguring the device from HikConnect everything works as before. Version 3.7.0 is probably not suitable for products imported into my country.

Nothing, I've tried everything I can, but I'm still having the same problem. I don't think it was a network issue, even though I changed several DNS records, because if I connect the external unit directly to Hik-connect, the live view works, so the network is fine. Except that if I have both...

I think I've already mentioned this: if I directly add the DS-KV8113-WME1(C) device to hik-connect, the live view always works, so it doesn't seem like a DNS issue. The problem only occurs when I try to query the DS-KH6320-WTE1, which in turn should show me the live view.

I think I've already tried this. I have AdGuard on Proxmox at home, which acts as my DNS. I'll try changing the DNS of the network the devices are configured on, wait a few days, and then run the tests again. Thanks. I'll keep you updated.

If I add the DS-KV8113-WME1(C) unit locally to hik-connect, live view works perfectly on that unit. It seems the problem is that when I query the DS-KH6320-WTE1 device via hik-connect, it should show live streaming, but instead it times out!!!

If I add the DS-KH6320-WTE1 locally, it doesn't show me the live view because it expects it to be a camera, but it's actually an internal unit that is connected to the DS-KV8113-WME1(C) camera. If I add the DS-KV8113-WME1(C) locally or remotely, the live view works, but I no longer have control...

Thanks for your reply. I've already deleted the devices and reconfigured everything. The iVMS4200 is not active; I only use it for configurations. The normal situation is the DS-KV8113-WME1(C) with the two DS-KH6320-WTE1 indoor units. I try to stream video (live view) from Hik-Connect, but it...

Hello everyone, I'm hoping someone can help me. I apologize for my English, but I use Google Translate. I have a DS-KV8113-WME1(C) with two DS-KH6320-WTE1 units. I configured everything with iVMS4200. Everything works, I receive calls and even the live view. I configured Hik-Connect on Android...