ClearVision
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Hi All,
I would very much appreciate your help with the issue I seem to be having with HDD initialization with my Hikivision NRV DS-7608NI-I2/8P.
I had a Toshiba 2TB S300 surveillance HDD installed in my NVR. I recently decided to increase the storage and I added an additional Toshiba 6TB S300 surveillance HDD - same OEM installed in the NVR when it was purchased new.
I tried to initialise the new 6TB HDD using the Web GUI after installing the new HDD. The new HDD is recognised by the NVR as I can see the two HDDs. However, when I tried to format it, the NVR is unable to complete the process as it returns an 'error' status after initialization instead of 'Normal'. The HDD was bought brand-new, so no idea why the NVR cannot seem to format it. I have tried formatting the new HDD with the old one disconnected, still it returns the same error status. NVR has the latest firmware according the Hikvision's website.
I would very much appreciate any suggestions on how I could go about formatting the HDD. Also, can I format it using a windows PC and will the NVR recognise the HDD after formatting with windows?
I would very much appreciate your help with the issue I seem to be having with HDD initialization with my Hikivision NRV DS-7608NI-I2/8P.
I had a Toshiba 2TB S300 surveillance HDD installed in my NVR. I recently decided to increase the storage and I added an additional Toshiba 6TB S300 surveillance HDD - same OEM installed in the NVR when it was purchased new.
I tried to initialise the new 6TB HDD using the Web GUI after installing the new HDD. The new HDD is recognised by the NVR as I can see the two HDDs. However, when I tried to format it, the NVR is unable to complete the process as it returns an 'error' status after initialization instead of 'Normal'. The HDD was bought brand-new, so no idea why the NVR cannot seem to format it. I have tried formatting the new HDD with the old one disconnected, still it returns the same error status. NVR has the latest firmware according the Hikvision's website.
I would very much appreciate any suggestions on how I could go about formatting the HDD. Also, can I format it using a windows PC and will the NVR recognise the HDD after formatting with windows?