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  1. michaelc

    iVMS-4200 VS Smart Event alarm/record indication

    A quick follow up... Strangely, when I shuffle the cameras around on the Main View, I get persistent red bell icons on my other cameras that cannot be cleared. The alarm indication in the list of cameras does go away after the event has finished (apart from the troublesome DS-2CD2365G1-I...
  2. michaelc

    iVMS-4200 VS Smart Event alarm/record indication

    Thanks for chasing this up with Hikvision. I'm glad that I have found a forum where I can post my silly/dumb questions :-) I have iVMS-4200 running on a Windows 7 64bit PC My cameras are all connected via Cat6 to a Netonix WS-12-250-DC POE switch. I like this switch as it can be powered from...
  3. michaelc

    iVMS-4200 VS Smart Event alarm/record indication

    I would also like to add that I do acknowledge that this forum is a support area for the use-IP store and customers. Me being in Australia makes it hard to be a customer of use-IP, but this forum and it's admins and users is right up there with the most knowledgeable I have found. If I am...
  4. michaelc

    iVMS-4200 VS Smart Event alarm/record indication

    I have tried this (screen capture attached), but even with all of the events cleared... the red bell icon remains. It is quite puzzling. Regards, Michael.
  5. michaelc

    iVMS-4200 VS Smart Event alarm/record indication

    I'm using the latest version of the iVMS-4200 VS software (v1.0.0.10). I did try the latest full version of iVMS-4200 and it shows the same behaviour. I cannot clear the bell icon after the Smart Event has been detected. The camera I am using with Smart Events is a DS-2CD2365G1-I which...
  6. michaelc

    iVMS-4200 VS Smart Event alarm/record indication

    Hi Everybody, I'm enjoying getting to learn the ropes around the latest version of iVMS-4200 VS (v1.1.0.10), it's certainly quite different from iVMS-4200 v2 One idiosyncrasy that I have noticed is that the red bell icon that appears in the Main View when detected Events are sent from cameras...
  7. michaelc

    iVMS-4200 iVMS-4200 VS Main View not working?

    Thanks for the reply. I've checked the versions of Internet Explorer on both of the PCs, they are both the same version. For a test, I installed iVMS-4200 VS onto another Win7 64 machine at home (yes, I have too many computers in this house :-) ) and it worked fine. There is most definitely...
  8. michaelc

    iVMS-4200 iVMS-4200 VS Main View not working?

    Hi Everybody, New member, first post! :) I'm on the other side of the planet. Over the last few days I have installed iVMS-4200 VS V1.1.0.10 on a couple of PCs at home. Almost all without a hitch. The latest install on my office PC (Win7 64bit) seemed to go smoothly but I cannot the Main View...
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