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Hi, I think my HIK DVR is knackered i cannot get hold of the guy that fitted them so cannot return the DVR, its around 12 months old, is it possible to get a Floureon DVR to work with the latest HIK dome cameras or do you have to stick with HIK DVR and camera's Thanks

Thank you for the prompt reply, is there anything i could try, i cant see it being all 4 cameras, presumably it should boot up as normal even if not connected to WIFI? Who would i return it to as it is less or just around 12 months old Gavin

Hi, Thanks for the reply, the model of the recorder is DS-7024HUHI-K2, Serial C73647625 im unsure of the model of camera, i have attached a picture, if that helps? These have been working fine but from memory, went off, they have been off a couple of months, the recorder was beeping and on...

Hi There, We have 4 HIK cameras and hard drive, for some reason they have gone off, looks like they have power to each camera, as when you look at them they have 2 red lights in each one, when you power up the hard drive you only get one white light and nothing else, it was making a beeping...

Hi, Right the cameras are back on, but as it seems to of rebooted it has asked for new log ins which i have set up, but now i cant connect on my app on my phone, could you point me in the right direction of how to get the QR codes from the DVR please. Also before i noticed that each camera had 2...

Hi, To be clear, in the loft my recorder box is hard wired into a Netgear wifi extender which is connected to my wifi in the house, if i connect my laptop to the house wifi and run the SADP tool, nothing at all shows on it. Now we mention it at one time i could pick up the Netgear box on my...

Hi, Thanks for the reply, the HDD light is inop, i have installed the SADP tool to this laptop, when im at home i'll try it, but that last sentence might as well be chinese :) Presumably the DVR is the recorder box, do i connect the laptop to the WIFI downstairs or the wifi gateway the DVR is...

Hi, Thanks for the reply, the model of the recorder is DS-7024HUHI-K2, Serial C73647625 im unsure of the model of camera, i have attached a picture, if that helps?

Hi, Apologies if this is somewhere as im sure its a common problem, i recently had 4 HIK dome cameras and recorder fitted in the loft and it appears to of gone off line, i did change internet provider weeks ago and swopped over the router the recorder is plugged into and it worked for a few...