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The problem I'm afraid is with the default IP address taken by the NVR 192.0.0.64. I can't connect to the web interface I guess because my router handles IP address 192.168.1.* . With iVMS-4200 i have a similar behaviour. My NVR is found as on line but then when I try to add it goes off line. I...

Done, the password reset is ok, but still error message when I use the new password :-(((

Hi @Dan, Thanks, when I tick the box it looks I can edit the device details. But now the problem is that the NVR does not recognize my password. I requested HikVision to provide the input file to reset the password and apparently it works, but then I get an error when I try to use it. So bad....

Hi @Dan, Apologies, the screenshot is now attached. I'm actually based in Australia. I understand that the UK/EU portal is better to use for the firmware download, but the real question is now how I can update the firmware again in the condition I have. Appreciated your help, thanks.

Hi All, Thank you so much for your prompt reply. @Dan, please see attached what I see with SADP. The static IP previously assigned to the NVR has changed and apparently I have no changes to modify if (and anything else) from SADP. It does not look either in the range automatically assigned by...

Hi everyone, After upgrading the firmware of my NVR DS-7732NI-I4/16P to the latest firmware available on the Hikvision website V4.22.005 build 191208, I can no longer log in with my previous username and password, nor I can set my username in the login page. I can just choose one of the...