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HikEU portal or HIik Netherlands portal to be exact is not the only source of Hik firmware. You can download current firmware version, recommended by Hikvision according to your uniqeu unit number, through Hik Pro connect app. Same way you can also download latest peripherals firmaware as well...

Hey everyone I've just went down this alley: downgrading to 1.2.9, loosing all my devices from the ax pro interface, reconnecting them (as if it's a new system) etc My conlusion: I DO NOT recomment 1.2.9. The thing is that Hik is more or less improoving it's functionality with software updates...