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Did you experiment on Image - Day Night Switch - Sensitivity? Try 7 instead of default 4

@dpruk LocalServiceControl and WebPluginService must be accepted to run when asked on Windows startup. Sometimes after a Cumulative Update for Windows, those two plugins must be reinstalled and reboot PC. If Browser(top right) shows this as installed, then copy the provided link, download and...

You can also find 240411 on UK portal.

Hi @Mavyppoh Is Enhanced Decoding Mode enabled on your NVR? This is in local GUI System - General or in web GUI System - System Settings - Menu Output Check this:

Hi @uvs-300 I can say only for use with Acusense K, DS-7608NXI-K2 NVR. Once again there is No Result Of VCA Playback Search by drawing boxes(by rules), which should Detect all kind of Events at every part of of camera view, selected by drawn box(By Rules). Motion is not working at all, Smart...

Hi This is possibly an IP conflict. Same ip for two devices on your network. Check this: https://supportusa.hikvision.com/support/solutions/articles/17000137922-how-to-solve-error-10200-on-indoor-station and this...

There are no Release notes yet https://www.hikvision.com/en/products/IP-Products/Network-Cameras/Pro-Series-EasyIP-/ds-2cd2047g2h-liu/?subName=DS-2CD2047G2H-LIU

Hi Do you mean that Acusearch worked with previous v5.7.17 versions(240424 and 240606) or with v5.7.15 ? Acusearch(Intelligent search) did not work with v5.7.15. What is your NVR model? Drawing boxes(By Rules search) is another thing and worked OK with v5.7.15 for all kind of Detections

The Local settings concern or at least concerned back on v5.7.15 and before only Browsers playback. I cannot have an opinion about v5.7.17 since I do not use this and will not use if compatibility for VCA records is not fixed. As you can see below, those settings are disabled for my Hybrid...

No it's the Rule information. I think these settings concern only Browsers Live View and Playback. Not iVMS and not NVRs. The Rule information above for example does not affect iVMS or NVR. And yes they have a very different way of logic and thinking which sometimes drives us all crazy...

Hi Ray Arts You can see this VCA, which is already recorded, on iVMS4200 playback if you enable in Settings -Image - Enable Highlight, VCA Rule, Display Target's Pattern. You can also see this in HikConnect if you enable Me - Settings - Display VCA Rule, Highlight Moving Objects. There is an...

Your problem seems to be Platform Access and HikConnect. Not your Network, as Phil says above. You can also try as Preferred DNS Server your Gateway ip Address which is 192.168.0.1 and not 1.1.1.1 not auto and not 8.8.8.8. Then wait for a few minutes or reboot your NVR Check also this...

@IanW Happy you solved this Kind regards

This is possibly because you have draw two different kind of Events types on exactly same region. Possibly Line Crossing and Intrusion. Or Intrusion and Region Entrance. Not all thumbnails are similar. You could check by selecting two similar thumbnails, one after other and see if there is some...

Hi Are you drawing the lines from NVR GUI or browser? You can also try the Batch Configuration Tool, Operation, Remote Configuration for your camera or NVR, Event and try to draw the Areas from there. Motion and Smart. If none of them works, possibly you have to reset the camera to factory...

Try clearing previous regions first from NVR GUI Settings - Event, Motion and Smart, then check from Camera GUI with your browser if an area remains uncleared and if so clear regions from there too, then reboot both camera and NVR and re-draw Motion or Smart regions. Rolling back firmware...

This is an issue, possibly for all no high end NVRs NXI-K and NI-K or for those not using v5.0 firmware. There is no solution for this. I have installed and gone back to v5.7.15 for at least ten times since first release of v5.7.17 but the problem with Detection and VCA record cannot be solved...

@JB1970 Ok, saw that now. Sorry for wrong post ......

That's possibly because v5.7.17 detects nothing else but Human and Vehicle when using Smart options whatever the check boxes are. Checked and not checked. The car is not Recognized as a car at night passing by your house with speed so it is Recognized as a "nothing", not giving alarm and not...

Check your NVR web or iVMS settings VCA- Abnormal Event Detection. Min/Max values do not calibrate anything. Your preferences in settings are not calibration