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I hope not, I've installed quite a few. I can't see how the fan will help much as the reported HDD temperature is only a few degrees Celsius higher without the fan and well within the HDD manufacturers operating limits.

There are a few sources but it seems you already have the latest and that camera doesn't have the feature.

Are you looking in the menu of the camera directly (it can't be seen in the NVR menu)? If so, I guess that the panoramic version does not support AcuSearch as your firmware is recent.

The Panoramic version that you have (DS-2CD2387G2P-LSU/SL) uses a different firmware version to the standard camera. For it to be compatible, it must have the 'AcuSearch' feature available in the menu and turned on. You can find that by logging into the camera directly and going to: VCA >...

The WiFi option is only available in some firmwares so it may not be possible even if you were to update to the latest available version for your model. When I have tried the WiFi it was a bit flakey using the dongle I tried. Hikvision have brought out their own dongle. It would be easier...

It should be fine. Although it's not specifically listed in the compatibility document that I've looked at (which is out of date), the 4TB and 6TB versions of that model (VE001) are listed. I had an older 10TB Skyhawk AI model in my 7616NI-M2/16P and that's been fine.

I resisted that post - lol

What made you think that the fan wouldn’t operate. Virtually all Hikvision NVRs have a case fan. As I posted a few weeks back, the NXI-K1(D) models that didn’t have a fan were temporarily removed from sale while suppliers retrofitted them following a higher number of returns. As has been...

Firstly you need to confirm whether your NVR is a /8P model as the standard M2 doesn’t have PoE ports. You can directly connect the NVR to the PoE switch and the switch to the network I f you want. If cameras are connected directly to the NVR PoE the camera traffic is kept off the LAN as the...

This comes up reasonably frequently on here so ignore this if you're already aware...Three things are required in the setup to allow filtering to Vehicle (and/or Human): 1 - For you to be able to filter events to Vehicle one either Hik-Connect or normal Playback, the Vehicle tick box has to...

08-10-25 Another Web server crash. To replicate login via web then: Go to Event Center > Event Configuration > Rule Configuration tab Click the 'Go to Camera Remote Configuration' link 'Starting redirect service' is displayed for a time Pop up box with 'Starting redirect service failed...

There were three different build versions so you want the newest. I’ll find a link and post it but if not I can share a Dropbox link to mine Here you go: 5.7.15

You want 5.7.15 for that. All versions after that won’t work for dual VCA search of anything other than Human/Vehicle. Although if you log into the camera itself on 5.7.19 there is a selection for ‘other’ as well as human and vehicle. Selecting that may get it working

So... 1. - the inability to sort sites and keep the local one at the bottom. They won't acknowledge that was ever possible (I didn't imagine it) 2 - The playback snapping back. I sent a screen recording demonstrating it and they responded with a screen recording that theirs works. I can...

I'm not sure. I guess that if someone is sharing access for a business and wants more control then Hik-Connect Teams would be more appropriate to use. I've not used it but maybe that has the facility?

I think (but could be wrong) that the 'remote login' you see there won't reflect what's needed. It'll create that 'remote login' entry if you login to the web interface and it does look like it will also create the same message if you open Hik-Connect and start live view. Unfortunately you...

Just checked - that's the same on iOS version too

So I reported issues 1 & 2 via HPP. The response was not positive; they've just said it works fine for them and asked what make, model, software phone is and what model and version NVR is. As both issues are occurring on multiple phones with different iOS versions and while connected to...

I've just opened a case on Hik-Partner pro app for the sort order issue and will do the same for any other issues I come across. It can't hurt to make them aware.

Yeah same. Initially was consistently delayed, now it’s just inconsistent. They did get back to me and confirm they’re still looking into this and my AcuSearch issue