01304 827609 info@use-ip.co.uk Find us

Search results

  1. M

    Firmware DS-2CD2347G2-LU ColorVu Supplemental Light on Motion - Not Visible in Linkage Method?

    This is one of the best features of this ColorVu camera - to have the light flash on motion. Such a shame they're removing this from the firmware.
  2. M

    Need help with my CCTV motion/event detect settings

    I have my NVR recording on Smart Events, but given I miss a few moments before and after the Smart Event, I am going to enable continuous recording and have any Smart Events send a push notifications to my phone. I think this is the best of both worlds.
  3. M

    Ideal settings for DS-2CD2386G2-ISU/SL?

    Thank so much for helping me out! Appreciate it so far. One random question aside — I have ColorVu's to trigger the LED light on a smart event, but now with a parked car in the driveway, I can't get the LED to turn off. Do I need to switch from Intrusion Detection to Line Crossing?
  4. M

    Ideal settings for DS-2CD2386G2-ISU/SL?

    Thanks again. I haven't considered or configured these for 24/7 recording. Just Event recording for now — I delete these notifications as well (though i'm unsure if this also deletes the recorded Event from the HDD) Just weary that the HDD will overwrite itself and I don't have a backup for...
  5. M

    Ideal settings for DS-2CD2386G2-ISU/SL?

    Thanks for the tips. I did notice a lot of discrepancies between Video Parameters on the NVR and Cameras. I'm only recording for Events at the moment and have the pre-record to 20s to capture details before hand. Is that still relevant? Should I reduce the pre-record duration and bump up the...
  6. M

    Ideal settings for DS-2CD2386G2-ISU/SL?

    Thanks @JB1970. Turning WDR off has helped significantly! Only issue i'm finding now is that play back seems to stop after 3 seconds and I have to scribe through to about halfway before I can view the rest of the recording. Any ideas with this one? Should I reduce the bitrate and/or frame rates?
  7. M

    Ideal settings for DS-2CD2386G2-ISU/SL?

    Hi team, It's been about 3 months with a pair of DS-2CD2386G2-ISU/SL cameras. Overall they're great, but I'm having trouble getting the best out of them. NVR is an I-series 8ch. I have four cameras running, 2x 2386 & 2x 2346G2. I'm experiencing the following: Stop/start play back — Rewatching...
  8. M

    Firmware New HikVision Firmware for -I NVRs - new V4.51.005

    ^ still can't get all of my 4x cameras to work on Live View on MacOS! Is there a reason it's only streaming 2x a time?
  9. M

    New ColorVu with 2 Way Audio - Release Date?

    Definitely keen to replace my 2386G2s with these. I've really impressed with the 2347 ColorVu models.
  10. M

    Remote Playback - extremely slow

    I'm also experiencing issues with slow playback. My playback seems to skip seconds at a time. For instance I had a notification/event that was about 2 minutes long and it started playing the first 20secs, then skipped to the last 10secs. Any ideas? NVR 7608NI-I2-8P with 3 TB 2x ColorVu G2 2x...
  11. M

    Hik-Connect Hik-connect remote liveview/playback slow loading/freezing/skipping seconds

    I'm suffering the same issues — my playback seems to skip seconds. For instance I had a notification that was about 2 minutes long and it started playing the first 20secs, then skipped to the last 10secs. Any ideas? NVR 7608NI-I2-8P with 3 TB 2x ColorVu G2 2x Accusense G2
  12. M

    Hikvision "Device is Offline"

    Thanks for that. Yep I believe it's my browser/Macbook that's not letting me view them live. Once I get a non-work issued laptop I'll have the iVMS installed. I was just going through all the settings/menus individually and noticed that my camera was offline in the 'platform access' section...
  13. M

    Hikvision "Device is Offline"

    Bumping up an old post.. Question — If my NVR is showing 'online' and i'm able to access the cameras via Hik-connect app, but the individual cameras are saying 'offline' on the web browser, does that mean anything? I'm unable to view the live feeds on the camera IP address. Perhaps because...
  14. M

    AcuSense G2 ISU/SL models - 2 Way Audio fixed

    DS-2CD2347G2-LU firmware: V5.5.160 build 210108 I already have the latest firmware for my 2386G2 and still have the darn 362003 error for two-way audio!
  15. M

    AcuSense G2 ISU/SL models - 2 Way Audio fixed

    Thanks. Yep I have an I series NVR — DS-7608NI-I2/8P. I'll try find the latest FW across both NVRs and cameras. Though I'm reluctant to upgrade the FW for my 2x G2 colorvu's in event the LED activation on motion feature gets lost. I have all Australian distributed products. Will any FW do...
  16. M

    AcuSense G2 ISU/SL models - 2 Way Audio fixed

    Thanks for that info! Hmmmm I wonder if it is a firmware issue. The firmware the NVR came with resulted in the garbled/distorted audio. Then I downloaded the firmware you linked to - audio was then clear, but could last a few seconds before getting that error. Should try and install the latest...
  17. M

    AcuSense G2 ISU/SL models - 2 Way Audio fixed

    I updated the NVR to V4.40.016_200902. I'm unable to get to the screen that specifies the MicIn option though... can that be accessed in the NVR? I'm having trouble accessing the individual cameras too..
  18. M

    AcuSense G2 ISU/SL models - 2 Way Audio fixed

    Sorry to bump this thread. I have this camera and i'm getting an error message "Operating Failed. Failed to turn the two-way audio on (362003). I can activate the two-way audio for about 5 seconds before I get this error. I updated to the latest NVR firmware and changed the stream types to...
  19. M

    Complete Beginner Advice - Hikvision camera & NVR selection?

    I’ve been lurking for a bit. To clarify, will the Darkfighter 4MP and 8MP fair well at night with a street light in view or ambient lights from neighbours? Not too concerned with colour at night, rather the Acusense technology. I’d opt for ColorVu, but they don’t have the strobe and siren...
Back
Top