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When I say slow it’s the hikvision app that’s slow like if I click on the app and want to go straight onto a live view it just loads for about 8 seconds. Says no cameras so I have to swipe the app down to refresh the page so it loads them up. Bit strange. Have deleted app and reinstalled it but...

Thanks mate just ordered a usb stick off Amazon then so soon as it lands will download and update

Thanks for info guys much appreciated. Right so to be clear I should update nvr to the 006 then again to 000. And don’t go the one after that that’s 020 And camera I can only see the 5.7.19 on the hik site? Can’t find any others? I only use the cctv just for playback on motion alerts. And...

This is the camera software online update says it’s the latest.

Hi guys. I ordered this system off use ip in November 2022. And haven’t updated anything manually. It seems very slow at the min at catching movement and my hikconnect app is slow like takes ages to load only as of a few weeks ago. Pic attached of the models of devices. I did go on the nvr...

Ok thanks mate. What settings make it less jittery? Like if a person walks past it’s not smooth just abit jittery.

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Hi, exposure was 1/25 but I just changed it to 1/50 seems abit better. Info attached.

Hi. I have this system . Hikvision DS2CD2387G2LSU/SL 8MP ColorVu Network Turret Camera With Live Guard Hikvision DS7616NIM2/16P 16channel 8K MSeries Network Video Recorder It’s all set to factory settings. I do get some motion blur on playback. Not to clued up with cctv systems. What’s the...

I don’t mate but I do have another Nvr at work the same so will take these hard drives over there today and try them in that

Just tried that then mate and neither of them make a click or any kind of sound at all. I can’t see them both being dead they was both brand new in sealed packs and in a box with sponge ect from use ip as well. The sata cable looks fine can’t see any problem with it.

It’s like there is no power getting to them. There stone cold after leaving them on a couple hours

Hi guys I have just tried to set my new nvr up 7600 and have installed 2x 8tb hard drives. But on setup they’re not showing at all. I have tried plugging cables in and out swapping them around just trying 1 hard drive but nothing is changing. Any ideas?

All cams have been updated mate I think it was you who helped me there. And the nvr 4.0. It’s working now. I didn’t have surveillance clicked. Just 1 more question though. My phone is constantly going off with motion alerts. Because it’s windy, is there a way to have alerts with just face...

Ar in the message bit it says no notifications. Will have a look on the nvr when I get home but I am sure everything is ticked

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Hi, it’s a iPhone. And hik connect app I deleted it and re downloaded so I assume it’s up to date? But yes have since realised they removed that feature for me it was a good feature. I can see the time frames on mine but it doesn’t make sense I think I need to set it up properly. It records...