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Hi, I have done the above but I still can't get remote access to work. I've added a pic of the message I get when I try to set remote access via hik connect app. I also never receive notifications despite the fact they are turned on

Hi thanks for your reply. I will have another go over the weekend

Thank you, yes still no solution

Hi, I'm new here so go gentle!!! I am an absolute noob to cctv and have just purchased and set up a HiLook NVR 104H-D with 1 camera added (I have 2 more to add in future) Everything works fine except I can't access the camera remotely away from my wifi connection I have been trough every guide...