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Newer firmware has been released that adds some features that I've not posted about yet and I've not tested to see if the web server crash can still be triggered as detailed in #50 above. The other issues remain. The notification delay is still ongoing but I don't know whether that's a...

It’ll be limited to newer NVRs that have the feature. Even AcuSearch is limited to NXI models. It’s an NVR feature, however (currently) it requires that cameras have the AcuSearch feature. Some newer iDS VPro models slated for release later this year will be able to use AcuSeek with standard...

The echo is an issue with the G3 camera not the NVR. Environmental noise reduction is turned on by default and it just seems to screw the audio up. You need to log in to the camera itself not the NVR. In the Audio settings you can turn off the ENV. Unfortunately you’re then stuck with wind...

Yeah I noticed the same when I updated this morning. I closed the case with Hikvision Support (a bit pointless as they wouldn’t acknowledge the problem existed) I’m hoping the notification delay I have on the VPro will improve but won’t get to check until the weekend as I’m away. That seems...

No new iOS version yet - I just checked. However there's a new version of HPP after the same 3 week wait so I'll keep checking. I love on the iOS app store for 'What's new' they seem to list the same things that were listed as new in the previous version or 'fix some bugs' which is little help.

That model is actually a ColorVu but you've illustrated perfectly why I only use-IP (see what I did there - groan). Hikvisions HDTVi range don't have the larger image sensors, better build quality and available parameter adjustment that the IP range have.

Yeah agreed. It's the usual 2 steps forward, 1 back unfortunately. Changes are made and features added that aren't necessarily wanted, and things get broken during that process. For example in 6.9.x for those viewing continuous recording you could filter playback all or any combination of...

I wouldn't spend any time on it. The issue is the Hik-Connect app, the thumbnails don't work and haven't for some time. The current version of Hik-Connect for iOS (6.10.822) has various issues. Usually app updates come along fairly rapidly but this version is 3 weeks old now. See post...

I can't see why you couldn't do that. Keep in mind that it's the HDD rather than the NVR itself that's at risk of failure due to excess heat. Another user mentioned it's potentially a lack of airflow/stagnant air that can cause the issue (mentioned in another post ("return of the fans"). So...

I hope not, I've installed quite a few. I can't see how the fan will help much as the reported HDD temperature is only a few degrees Celsius higher without the fan and well within the HDD manufacturers operating limits.

There are a few sources but it seems you already have the latest and that camera doesn't have the feature.

Are you looking in the menu of the camera directly (it can't be seen in the NVR menu)? If so, I guess that the panoramic version does not support AcuSearch as your firmware is recent.

The Panoramic version that you have (DS-2CD2387G2P-LSU/SL) uses a different firmware version to the standard camera. For it to be compatible, it must have the 'AcuSearch' feature available in the menu and turned on. You can find that by logging into the camera directly and going to: VCA >...

The WiFi option is only available in some firmwares so it may not be possible even if you were to update to the latest available version for your model. When I have tried the WiFi it was a bit flakey using the dongle I tried. Hikvision have brought out their own dongle. It would be easier...

It should be fine. Although it's not specifically listed in the compatibility document that I've looked at (which is out of date), the 4TB and 6TB versions of that model (VE001) are listed. I had an older 10TB Skyhawk AI model in my 7616NI-M2/16P and that's been fine.

I resisted that post - lol

What made you think that the fan wouldn’t operate. Virtually all Hikvision NVRs have a case fan. As I posted a few weeks back, the NXI-K1(D) models that didn’t have a fan were temporarily removed from sale while suppliers retrofitted them following a higher number of returns. As has been...

Firstly you need to confirm whether your NVR is a /8P model as the standard M2 doesn’t have PoE ports. You can directly connect the NVR to the PoE switch and the switch to the network I f you want. If cameras are connected directly to the NVR PoE the camera traffic is kept off the LAN as the...

This comes up reasonably frequently on here so ignore this if you're already aware...Three things are required in the setup to allow filtering to Vehicle (and/or Human): 1 - For you to be able to filter events to Vehicle one either Hik-Connect or normal Playback, the Vehicle tick box has to...

08-10-25 Another Web server crash. To replicate login via web then: Go to Event Center > Event Configuration > Rule Configuration tab Click the 'Go to Camera Remote Configuration' link 'Starting redirect service' is displayed for a time Pop up box with 'Starting redirect service failed...