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The support engineer has managed to replicate it on his system and thinks that it was working fine until updating to iOS 26...I'm fairly sure the delays started before I updated.

Support have asked me to update the app (Hik-Connect 6.10.820.20250916.3 released 2 hours ago) but still no better. I was hoping it was a Hik-Connect app issue and not NVR firmware as that invariably takes an age to get fixed.

Yeah I like to be thorough...I even tried Wireshark to see what communication might be visible from the NVR but no joy there (beyond my skillset)

Open the NVR, unplug and replace the HDD. Once powered up again just go to the Storage Management page, tick the box to the left of the drive details and click initialise. Job done.

I think I can reasonably safely say that this is some issue with the NVR firmware or the current Hik-Connect app version that is specific to this model of NVR. Everything has been tried: Logout of Hik-Connect and restart app Delete and re-install app Disable/re-enable Hik-Connect on NVR Remove...

No. It's toast.

No it doesn't, that's how I've been testing. I can see the monitor signal the event (bell icon) when I trigger it. The event triggers immediately. It is marked on the relevant playback timelines correctly. And when the notification does come through, the thumbnail and associated video clip...

On Hik-Connect, yes, but if I select an area where there was no human activity, there are no results.

I'd go with the 4mm G3 turret. One benefit of the new G3 is that (unlike the previous model) you can rotate the camera 90 degrees to portrait/corridor mode without it affecting your events. That will result in less blind spot directly beneath the camera and less wall/fence in view.

I've not tried it on an NXI-K yet, just the VPro. I'm seeing what you would expect - on older G3 cameras the Smart Search shows results for all movement but on newer G5's (with 5.7.19) and H13's it only marks the timeline if the movement is Human [or cat :-)] That's working normally on mine...

You've answered your own question - use a wireless bridge in point to point transparent mode. At the house end hardwire it to your router (or directly to a port on the NVR), at the garage end connect it to a PoE switch and connect the two cameras to that. It works fine but to avoid issues, you...

It's proving difficult for me to pinpoint as I'm seeing inconsistent results. There's a possibility that some update on my Unifi network setup is causing it but I'm not seeing any issues reported on the Ubiquiti forums. I'm not sure when the problem started; only when I became aware of it. I...

There seems to be some issue with Hik-Connect push notifications being delayed for me with this recorder. For testing I've just set a motion detection alarm with 'notify surveillance center' on one of my cameras connected to the NVR that is in view of the TV which the NVR connects to. I've...

No not properly. If I select Smart Search and draw the grid, I get results marked as red markers on the timeline. However: I have to manually drag the timeline to the markers (it doesn't skip unrelated video) It struggles to play after scrubbing along that timeline The grid remains on screen...

Yeah we are both on iPhone - it's marginally more recent on iOS - 6.10.0.20250909.3. It looks as though the app has just been redesigned a bit but there are a few bugs as detailed in another post.

It's all working fine in iOS. I did have an issue with the previous version where once rotated in landscape, zoom wouldn't work; the magnification (1x, 2x) would appear on screen but the image would remain the same size. That's resolved in this version.

@alfaclvi - I updated the family members app to the new version (they have a KV6113 intercom installed). I didn't get that message showing up on app start, everything is normal on theirs. They're on iOS; I wonder if it is something specific to Android?

That’s a strange one. Are there any new options for your intercom in the notifications settings? I don’t have an intercom anymore but I’ll check on a family members tomorrow after updating the app to see whether they get the same message on app start.

Your DS-7204HQHI-K1 will only accept cameras up to and including 2 megapixel resolution That model is a 5 megapixel / 3K resolution model and so out of the box it isn't compatible. You would have to either plug it into a DVR that supports 5 megapixel/3K or a HDTVi test monitor in order to...

You're unlikely to get plates on moving vehicles. It may be possible during the day but at night it's not going to happen. 1/12sec is how the cameras ship. The setting is the longest exposure time that the camera will go down to so it's not necessarily using that 1/12sec. However 1/12sec is...