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I’ve got Surveillance Station working via local LAN. Question is — how to access it remotely??? I’ve got DSfiles on iPhone and that works remotely to access NAS via their QuickConnect, but how about Remote from Surveillance Station?

I’m downloading it now! Now I need to find the manual

just verified. No door on camera

I don’t think I have an DS card slot. It’s mounted outside on a post. Is that card if there, accessible via the config pages??? Also, Stewart. I’m not familiar with that application on Sysnology NAS, but you can bet I’m going to look for it?? I’d my camera doesn’t have this (video capture)...

I’ve been hesitating posting a request for help in doing something. Up till now I’ve gotten everything except remote access (And That is out of my hands) going from the user guide, or browsing the web. (I’m a self taught person when it comes to network settings). I have one camera and a fairly...

Hey!!! I catch more than Spiders!!!

I’ve given the seller of camera a link to this thread. He tells me he never set it up for remote access!! Hopefully he’ll reply here.

I'm using same Camera Firmware, and also have Sysnology NAS DS215J. And my Local LAN is 192.168.x.x also! (Also latest iPhone 12) Even though I don't have access to camera from outside lan (Thanks, HiKvision!) I still have some access to the pictures camera sends to NAS... on camera, on Motion...

Thanks so much. All 5 of the cameras I have ( Only one HiKvision) are ftp’ing to my NAS. Crazy thing is, HiKvision camera is the best looking of them all! What I would consider, now that I know more about the ins & outs of this camera, is get some more but you can understand my being gun shy at...

Ftp’ing to my NAS Presently adjusting % to avoid duck detection (neighborhood ducks) one number down & ducks detected! & sensitivity to ignore insects. When it goes dark here—It’s DARK! Haven’t had a rain yet. That ought to be exciting. Thanks for suggestions.

@StewartM: You offered earlier to approach the folks in U.K. on my behalf...... Seeing that I am being rejected with every attempt to get this fixed here I have no misgivings in posting the serial number any more. It’s a Ds2CD2042WD-1 camera 657169308 serial number. USA support tells me it...

I’m back in an endless loop! Even though support over the phone checked the serial number and said it was ok —— the email I sent was rejected!

Called Support again. Spoke with very nice guy: In States, un-binding is done via email sequence that takes 24-48 hours. I’ve just started this procedure (And I have a un-bind ticket# !!!!) Once i’m Through successfully I’ll post procedures. Hopefully U.K. the same with different email address...

Well, I’m continuing to try...... Today I Called HiKvision Support USA on the phone. 909-612-9039 And spoke with Adrianna. I explained honestly that I was an end user who bought a camera from fellow in New Jersey. gave model & serial number. Have camera going with one exception that’s out of...

Expert motion detect being tried. With percentage of area being adjusted to ignore flying insects. I hope. Note that expert mode does allow 0-100 sensitivity. Regular Motion Detect Sensitivity being limited to 20-100 must be a bug. Oh I made a funny!

V5.5.53 Firmware. Using standard detect, no face of intrusion settings I have motion detect sensitivity at 20, which is the lowest it will allow me to set. At night, with IR lighting, flying insects are tripping motion detect far more often than I’d want. Anyone com up with a way to set it lower...

Install Day! Cat6 cable in PVC tubing. Gonna try and upload a picture of it. Still no Remote Access. But everything else does seem to work. Time will tell on that! Motion detect pics (7P-7A) go to synology NAS. Cue the animals! Stewartm ——- is there a way I can get you the model & serial#...

And I have a reply from US Support saying they won’t help me!! It came so fast that it must be automated

I’ve sent the following to US Support folks——In the past they have not helped. Serial number altered for this post: One item needs to be fixed, if you will help me. I have the above model number serial xmxmxm. YES, I bought it on EBay. No, I did not know of your company policy prior to the...

Is there a way to send private mail in this site?? I’ll send you model, serial, and firmware info. Or is it safe enough to post it? Jan