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It worked. You are a genius. Thank you. HIK Vision should hire you!!!

Thanks I will try that and let you know how it goes

Hi I have an android phone with Hikconnect app. Previously when an event occurred I clicked on the playback item at the bottom of the picture to get playback. There was two icons playback and live view. Now the app only shows the live view icon and the playback icon has disappeared. I tried...