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Hi, I don't know if anybody on here can point me in the right direction. I have a Hikvision ip PTZ model No. DS-2DE7184-AE. I purchased this camera via Facebook marketplace. It came with the default username and password, I changed the password to something of my own. I have logged into this...

Hi, this is my first attempt at using an ip poe cam. I purchased the above cam second hand. I was assured that it is all in working order. The cam came with a Planet poe-171 and a 24v power supply. My first question is , do I use both? I will take this one step at a time to get it up and...