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I have a Hikvision DS-2CD5546G0-IZHS camera that has been working fine for a couple of years with zero issues, until sometime yesterday when it suddenly lost focus. Focus controls work, but can't fix that. Here's a video of what happened if it helps (). Externally, the camera is looking good and...

I would appreciate any suggestions on what I am doing wrong. I have the Tandemvu camera with two channels - Panorama and PTZ. When the device was initially added, it only added the PTZ channel. It didn't ask to select multiple Channel Ports, it just added PTZ like it's a single-channel camera...

Recently our neighborhood was hit by some vandals, they driven around with BB gun or something and shot at parked car's windows. 120+ cars was hit in 2 days. As I have two fixed bullet cameras on the front wall of my house a police office stopped by and asked to check the recordings. We looked...