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HI All, I have my NVR 7608 and i have changed from Virgin (static ip) to another provider (dynamic ip) however on the network settings which shows the port numbers its not pulling through the external IP and despite setting up all the port fwd etc on the new router im still not getting any...

I today upgraded the FW on my NVR it was on V3.3.7 build 151102. its now on V4.21.008 build 290625 for the life of me I cannot find on the interface (using the NVR GUI on a TV - not the web interface) the options to edit the camras (video/audio) eg resolution, frame, rate bit type etc.. I...

HI, so ive just installed and setup the above application ( i use ivms4500 on my phone) and under "maintenance and mangement" there is a "remote configuration" tool which basic and advanced setup. I have two NRV (DS-7604NI-E1/4P and DS7608NI-I2/8p) so when i load the advanced remote...

HI All I noticed this in the past with a camera (mainly at night when night vision is on) that it would flash and reset itself (as the picture would go dark and brighten up as the IR nightvision resets and kicks back in). A simple FW upgrade on the camera in question resolved this issue...

was looking at FW ver 5.5.53 today. there are 2 versions available to download from Hik site. IPC_R6_EN_NEU_5.5.53_180730.zip IPC_R6_EN_STD_5.5.53_180730.zip whats the difference between these two? DOWNLOAD EU PORTAL Thanks

HI All, I have 3x DS-2CD2542FWD-IS camera, one on the driveway, one by front door and one on side of house. I noticed yesterday when doing a FW update that one of these cameras (driveway one) despite being on the same FW and exact same settings wont let me increase the resolution past...

HI All I updated my camera to the latest v5.5.3 however after doing this on all my browsers chrome, edge and explorer (explorer being the only one that works with live view) the GUI interface for the individual camera has gone screwy. the top tabs "live view" "playback" "picture"...