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I bought a second disk for my NVR (not from use-ip). It's not detected at all. Just wondered if anybody could confirm this combination should work, before I return it to the seller and demand a replacement. Hikvision 7608NI-I2/8P NVR Western Digital Purple 6TB WD64PURZ-85BWUYO Maybe I'll try...

My system was orignally setup with a DS-7608NI-I2 / 8P NVR, one DS-2CD2347G2-LU colorvu camera and three DS-2CD2346G2-IU darkfighter cameras, all cameras plugged directly into the NVR. I recently added a fourth DS-2CD2346G2-IU darkfighter camera. But to save running another ethernet cable to the...

Our car was broken into in our driveway last night. For a moment the thief looks directly at the camera from about 8 to 10 metres away but the footage is too blurry to identify him. Are there any settings I can change on the camera so that future incidents are recorded in better detail? Or are...

I am currently have a DS-2CD2347G2 4mm ColorVu camera watching over my front garden. It's a great camera. Recently one of my neighbours was robbed, we looked at the footage and saw the thieves driving off in a silver BMW. But it wasn't possible to read the number plate or identify anybody. The...

I have a question regarding the DS-2CD2346G2 (Darkfighter) and DS-2CD2347G2 (Colorvu) that I recently purchased from you. I have set them up to email me when they detect intrusion and this works very well. At night time both types of camera email a nice clear 1920x1080 image, approx 300K. But...