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Hi all, I’ve got a 16 port poe HiLook NVR. 8 cameras directly connected to the POE on the NVR 4 cameras connected to a POE switch - which then plugs into the 9th network port on the NVR. Everything was working great - had a power outage, now the cameras on the POE switch will not work. In...

Is there a better app than hikconnect - even if it’s a paid app? I connect through IP, not hikconnect service. I’ve always used ivms-4500, but since upgrading to the new iPhone, it’s stopped working. I miss the “live” screens on opening the app (hikconnect app is static thumbnails?!) Also -...

Hi all, My intercom used to work fine - ios14, Hik-Connect app, intercom is DS-KH6320. When someone rang the intercom - my phone would ring (wifi or 4g), I could open the app, talk to the person, and open the gate. Now - since upgrading to ios15 - the phone rings (still wifi and 4g) - but...

Hi all, I have a DS-KH6320 intercom. The intercom is connected to my NVR (DS-7616NI-L2/16P) via Ethernet cable. This powers the intercom (POE), and allows me to record the intercom camera. However, the intercom is connecting to hik-connect via wifi. I cannot find a way to make it connect to...