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    Viewing Hikvision clips other than with VS Player?

    Hi. Trying to get a video clip for my neighbour to give to police. I have saved the clip to my laptop but can only view with VS Player, and only after entering Hik Connect verification code. It wont let me convert or export or anything else. Also the video has all the detection lines/boxes...
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    Problem with Chrome browser since updating firmware DS-7608NXI-I2/8P/S

    So have just updated firmware to V4.62.210 build 230612 for DS-7608NXI-I2/8P/S. It was a manual update using Chrome browser. After the update I can no longer access the NVR from Chrome but can from Edge browser. Hik Connect app is still working fine. Chrome is my preferred browser. Any idea...
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    Hik-Connect Hik notifications stopped working?

    Hi. I have Hikvision NVR DS-7608NXI-I2 / 8P/S with 2 Hikvision cameras DS-2CD2387G2-LU. Everything was working fine until 22 December when I stopped receiving notifications for camera 1. Then on 24 December camera 2 notifications stopped. I had smart events set for both cameras, set in the...
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    Invalid password on 1 camera?

    Hi all. I have DS-7608NXI-12/8P/S with 2 cameras DS-2CD2387G2-L. Recently set up I am just learning the settings. Everything works OK apart from logging in to one of the cameras. As I understand it, the camera passwords should be the same as the NVR admin/password. This password works on camera...
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