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My Hik-Connect app on my iphone has now decided to open them immediately crash every time I use it on 3/4G connection but works fine on a wifi connection since the app updated and a request for critical notifications appeared!! I have tried deleting the app and reinstalling but still the same...

I've recently setup a DS-2DF8836IV-AELW and when I activate the Smart Tracking it attempts to operate for a few seconds then goes crazy and just pans and zooms all over the place, any thoughts on why it does this please? Also the camera is very slow to react when operation the ptz functions...

I have a DS-2CD63C2F-IVS which I believe is 12mp but am only able to set a maximum resolution of 2560x2560 when it is connected to my DS-9632NI-I8, can anyone advise as to how I can set it to 4000x3072?

I have a Hikvision DS-9632NI-I8 which I bought secondhand and it doesn't have the HDD mounting rails that screw to the side of the HDD to fit them so I was wondering if I can just install them using the spare power connectors that are inside and unplug the red leads which I assume are the data...

What if any Hikvision 8mp+ cameras offer an adjustable iris? I need to be able to adjust the iris to control the depth of field in the image.

HIKVISION DS-7616NI-12/16P NVR HIKVISION DS-2CD2142FWD-IS CAMERA The camera works fine when connected to the NVR directly but I would like to run it from a PoE switch in my garden office. When plugged into the switch the camera is visible on the iVMS-4200 import camera/add device window as...

When using the IVMS-4500 app a couple of my cameras don’t have the option of a fluent stream so default to clear stream which due to the broadband speed available prevents me viewing them. If I were to select the custom option and set it to low res and low frame rate would this have an affect on...

I have a DS-7716NI-SP that I have currently set up to view remotely via BT broadband which works ok but due to my location the upload speed is barely 1-2mb/s so I can only view very grainy images. I have just purchased from 3 Mobile a Homefi setup which is a 4G router and is giving me upload...