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I have a HikVision 7208Q DVR but the when I look at the camera windows on the DVR monitor I see a red and black box, top right hand corner. I don't get this if I connect via the HikVision app on my phone. Is there any way of getting rid of it.

I have a Hikvision hybrid DVR which generates very proprietary MP4 files. I can get these on to a memory stick and therefore on to my computer but I cannot find any software that will convert to a more standard format. Ideally I want it to run on a Mac but I would settle for a Windows product...

I have set up IVMS-4200 on a Mac and it works, and can connect to 3 different devices (hybrid DVRs). However, when I setup IVMS-4200 on Win10 it lets me add all the devices but when I go to Main View it doesn't give me a list of the 3 devices to select from. I just see the display as per the...

I have a Hikvision 7208HUH1 DVR, and the PTZ to a couple of cameras works fine via the menu on the DVR, using just the coax connections. However I would like to connect a dedicated PTZ controller to the DVR. Is this possible and do I connect via the RS-485 connection, or use a USB keyboard...

Can someone please explain to me the purpose and benefit of having a Hikvision account which I get prompted for whenever I launch Hik-Connect

I have the above DVR and am looking to upgrade the firmware (so that live streams will work over the web). I bought it from Aliexpress, but it appears to be a European model. Where do I find the firmware for this, the Hikvision website is very confusing.