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I have FTP Storage settings Storage Path: "Customise" and Multilevel Folder Name: "David/Milesight" Prior to the latest firmware Motion Alarms went into folder "David/Milesight/Date" Date being "YYYY-MM-DD" when the alarm was raised. With the new firmware they all get lumped into...

When I tried to setup email the operation failed because my email password contained some of the above invalid characters. I am now left with the choice of 1) Changing my email password and all the hassle that will cause bringing everything into line. 2) Creating a new email address just for...

Hi Just got the mini ptz 5mp running. Image is very good during the day but at night it is terrible. Tried all sorts of settings. Uploaded a snapshot from the bullet and my Hikvision taken at the same time. Any ideas?

Hi I have just purchased and booted this camera. Software version 41.7.45.60-r9 is installed. This does not match anything in the resources section or on the Milesight firmware download area. Does anyone know if I have the latest software? Dave

Hi What tool do I need to remove the cover that gains access to the sd card. I have looked everware but can't find any info. Thanks Dave

When I select alarm push notification in ivms4200 I get "No permission" I am sure this used to work. Any ideas?