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Hi Phil. Yes I have recorded bits off the cameras before and had no problem with them saving to my phone and sharing them on social media etc. App, camera and phone is the same. I can play the videos fine on the app put they just don't save in my media. I will attach a screenshot to show...

Please can someone help me. I want to record part of what one of my Hik Connect cameras has recorded. I have recorded this and I can play it back on the App but video will not save on my phone and wont play back which means I cannot share. This message appears "Failed to play video" "An unknown...