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Hi Phil, Thanks for reply. Am running latest version of iVMS. As for firmware, both systems are on their shipped firmware as havnt brushed up on updating firmware just yet. Im quite savvy with that kinda thing. No doubt can do it direct from system menu if system is online or indeed could...

Hi guys, Installed an Hikvision system today, and as it is family ive added it to my account as a 2nd system. On iVMS4500 (Mobile) both system appear and can view them remotely. On Hik-Connect mobile app i can also view both systems remotely. If i log-on to Hik-Connect website i can see both...

You could try logging into your router and see if your system is actually online or not. Network lights on back of router that DVR is connected to should light up, blinking usually means activity. Could HDD failure stop the system from booting? Easy and or free if you have a spare HDD knocking...

Thanks for reply digilec. That clears my mind that its an app issue and not a system setting issue. Although i tried 'Clear' mode, IVMS seems to not reload the cams giving errors but for short period it made the image clear. Also tried it on Hik-connect android app and that has a 'Basic' &...

Just checked stream via PC IVMS software and all cams are very clear so just seems the issue is on mobile platform.

Maybe this video could help? I just recently got a 7204HQHI model. Was looking for a recent firmware but was unsure on the hikvision site which one to DL.

Have taken a screenshot of the blurry image if that helps me get a reply? The IR issue ive decided to send the cam back for replacement as no matter what settings i changed the cam would not be viewable at night. As you can see from the screenshot, cam1 is clear. Where as cam 2 & 4 are...

Hi guys, Recently installed Hikvision dvr system. Turbo. Along with 4 x 2.4mp dome camera's. Issue im having is the image doesnt seem as sharp as i would like. Im quite savvy when it comes to IT, but going through the on screen system menu offers little. Adjusting sharpness doesnt help. In the...