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Thank you so much for your help. I'm not available for a day or so now but I will check everything again asap and will report back, with screenshots as necessary,

I have just read something about an NTP Server that appears to ensure the accuracy of the time and date. Is this something that I need to take a look at and what exactly is it? Thanks again for all your efforts on this.

I have just clicked on an icon in the top right hand corner of my NVR screen and when I put the mouse pointer over it brings up the words Hik-Connect and then a click on it displays one of those Q codes ( I think that's what they're called), I think that you need to point your phone at it to...

I can't see any reference to Hik-Connect on my NVR. I have trawled through all of the settings too.

NVR is a DS-7604NI-K1/4P(B). I have looked at the Hik-Connect app on my phone and that is working fine and is showing the correct time. I have gone through all of the settings menu and cannot find anything to do with the time sync and so if it is on, I can't disable it.

I have just backtracked to the 'edit' box but definitely no such option appears. I've just gone back into Live View on my monitor and the damn thing has gone back to an hour behind again. The Live View on the browser is still showing the correct time.

WOW! That is some reply JB1970, thank you so much for the time and effort that you must have put into my query. I will work through this methodically and report back. Thank you again. Much appreciated. EDIT: Right then. I have just worked through your instructions using my monitor which is...

I am still having this problem with the time and just cannot seem to overcome it. I have tried activating the 'Virtual Host' option but when I click on one of the IP addresses in the 'join' column it asks me to log in again. I have tried all of the passwords that I have used with my CCTV...

Anyone have any more thoughts on this problem?

The wrong time is appearing on both cameras. This is the case when viewing the images via Hik-Connect (on-line via IE) or via iVMS4200 (latest version) or directly via the monitor connected to the NVR. Both cameras are connected into the back of the NVR. The NVR is connected to the internet...

I seem to be having problems with the time showing in 'Live View' on both my NVR and via Hik-Connect on-line via IE (Edge) All of the settings are showing as being correct but in live view it is one hour behind. On my NVR when in settings, the system time is showing as correct but the clock in...

Thank you so much Dan for your extremly helpful reply to my query, it really is very detailed and is very much appreciated. I must admit to not realising that I had drifted so much with my system. Well how about this then. The information that I gave in my original post was taken from some...

It has been quite some time since I last did an update on my NVR and cameras and today I have been trying to check what the latest versions are and I just cannot find anything. Can anyone point me in the right direction please. My NVR is a 'K Series' DS-7604NI-K1/4P(B) which is running on...

Why do I have so many problems with iVMS4200? One of the most irritating things about it happened again this morning. i have the icon on my task bar and it usually requires a simple click to open and run it but, quite often it just will not do that and, I get a message that "The client is...

I seem to have run into a problem having downloaded this version of iVMS4200 I keep getting a message about PlayCtrl.dll not being available. Hopefully I have attached an image of the error message below.

Hello Dan, thanks for trying to help. I have the following setup :- NVR - DS-7604NI-K1/4P(B) DS-2CDFWD-I and DS-2CD2035FWD-I both of which are connected directly to the NVR I Have always logged into HikVision via the IE using admin and then my password. I have been having problems for quite...

Can anyone tell me please if Internet Explorer is the only browser that can be used to access Hikvision. I can't seem to get at it by using edge for instance. I haven't tried Firefox or any of the others.

Got that now, thank you JB1970. I'll remember that in future.

Hi JB1970, lovely to hear from you. Hope you and yours are all well. Yes, I found that 'Enhanced SCV' was enabled and so I've disabled it now. Thanks for that. Also, I've found the Easy Mode' and 'Expert Mode' in the bottom left hand corner but still haven't found the 'format' option. I did...

Everything seems to have gone topsy turvy since I did the NVR and Camera updates. Apart from all of the continuous beeping that I just can't get rid of (see earlier posts above), I am now getting constant popups on my pc screen every few minutes. this is all getting out of hand now. I didn't...