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  1. R

    Camera disabled or not connected

    I have a partial photo of the original set up back in October and the top left was 4.0 I hope this helps Thanks
  2. R

    Camera disabled or not connected

    That screenshot was on a Mac using safari, I can’t get ivms 4200 to work on my windows 10 laptop
  3. R

    How-to: How to Reset the Password of your Hikvision Camera/NVR in 5 steps using the SADP Tool

    I have just received all new reset codes for my cameras and NVR but I tried resetting the password on a couple of cameras and each time I got “failed to reset password- other 205” although I have access to my NVR should I reset that password on the NVR first using the rest code and then the...
  4. R

    Camera disabled or not connected

    Thanks for all the above replies, I still can’t view cameras, they now have “User name or password wrong” and may have had this from the start of when I updated the firmware as I done a reset of the NVR and changed the password of the NVR. I have since changed the password back to the very...
  5. R

    Camera disabled or not connected

    Hi fullboogie, This is all I can see, I just cant get the cameras to go online. Thanks
  6. R

    Camera disabled or not connected

    Thanks fullboogie for your reply, at the present time I don't know what firmware the cameras are on, brought them late October 2018, How did you factory reset the cameras? so then I should be able to see the firmware, sorry but don't know to much on this, thanks
  7. R

    Camera disabled or not connected

    Hi There All Just update my HKVision DS-7716NI-14/16P to V4.21.008, Build 190625 Now all my cameras are showing "disabled" or "no link" but when I go into the PoE settings the cameras are showing as connected, apart from a PTZ camera they are all G1 family cameras, no matter what I do I can't...
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    No Permission to add NVDR

    Hi Phil, Thanks for the reply. Yes PC on the same network. I can see the NVR but am unable to access or add HIK Vision, DS-7716NI-14/16P Firmware version - V4.1.11. BUILD 171204 Thanks
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    No Permission to add NVDR

    Hi All, I am trying to add my NVDR to IVMS 4200, latest download, but each and every time it comes back with no permission, I have tried to sign in as a super user and with a new admin user but each and every time it fails. I am able to view over the phone app but have never been able to view on...
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