Search results

For some reason, I can't playback daytime footage on 2 of my 4 cameras (Hikvision DS-2CD2383G0-I) on both the app and web browser, I can playback night time footage without any issues. I restarted the NVR (Hikvision DS-7608NI-K2 / 8P) but that doesn't fix the issue. Live View is working fine...

Hi guys, Any other ways of reducing blur and pixelation other than changing the Exposure Time settings? I'm getting blur and pixelation during daytime... Camera: Hikvision DS-2CD2383G0-I My cameras are 4K. I have GAIN on 0 and Noise Reduction Level on 40 Here are some of my settings...

Where can I download the latest firmware for DS-2CD2383G0-I camera? Thanks

I've bought a new router so I've set everything up to view the cameras remotely on the iVMS-4500 app and on a web browser, but when I try to to view the cameras with my DDNS (No-IP) server from home, it doesn't work with my home IP address, it only works with a VPN, I have the same problem when...

Hi, Is it possible to use the Hik-Connect app to have a two way conversation without anybody pressing the intercom, as you can do that with the intercom monitor. The Hik-Connect app has the option to do that but I keep getting an error "Failed to turn the two-way audio on. (380356)" Also...

Hi, If I reduce the Gain settings (in exposure settings) will that reduce the picture quality? Does a high Gain setting use more bandwidth? Also, should I set the Gain settings to '0' during daytime or does that setting only come in to play when it's dark/reduced lighting? Thanks

Hi, I upgraded the firmware of my DS-2CD2383GO-I cameras to 5.5.83_190221 but now I can't view the cameras on my NVR (DS-7608NI-K2/8P) or the iVMS-4500 app. What do I need to do guys to get the cameras back on, please help. Thanks

Hi guys, Where can I download the latest firmware for my DS-7608NI-K2/8P NVR? I am from the UK and currently have firmware V3.4.98 build 171121 on my NVR. Thank you