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Hi Im after relocating my ptz to a new viewing point , I checked the cables and camera where good and working before mounting on a lamppost and they where working fine and could be viewed on nvr and through the app . Now that I have mounted everything the ptz is turning but no picture on nvr...

Hi guys and girls Added two new cameras to my system, acusense and a colorvu both 4mp 2.8lens Image quality is good when viewing on site but when viewing remotely via app the image quality it blurred and only improves if you click the HD option in the app . I have other 8mp cameras fitted...

Hi guys In the market for a outdoor ptz camera , for a large unlit area . Have vehicles parked potentially 150-300ft away from where the camera will be mounted so what would you guys recommend for viewing at this distance and how will image quality be at dark with no lighting on site ...

Yes as soon as it gets any way dark the images just get worse and worse as the night goes on .No there are no other cables running along side any of the camera cables . Anyone any suggestions? Cameras are perfect during the day

No outside lights , cameras are in a completely dark area with no lights near cameras

Hi No the cameras are mounted outside not behind glass or any obstruction. Also don’t think it would be the humidity as the image is perfect during the day only is effected at night time

Hi guys After mounted 2 new hikvision cameras at one of my premises, image quality at nighttime is really bad .I have cleaned lens and made sure there’s no dirt or condensation on them but picture quality is bad , these are mounted about 30ft height outdoor , attached two photos if anyone has...

I finally managed to get into the correct section where I can adjust the settings on the camera , I just need to figure out which settings to adjust for the camera for the best possible results Thanks guys for the help

Okay guys I finally managed to login to cameras/nvr via laptop and after selecting anpr camera there does not seem to be the options to configure settings as other members have configured , I am totally lost at this stage ! Attached photos of the configure menu and also photo of the anpr serial...

I connected my LAN cable from laptop directly into nvr LAN port and not camera port as suggested . I used Internet Explorer browser as suggested by Phil this time . Still getting the login prohibited response even with the correct details Any more suggestions lads ???

Okay guys I have the 6cameras showing on SADP , also have laptop plug into nvr When I search any of the ipv4 address into google or IE i get the response from the attach photo below and have tried each camera address. And when i search hik connect login on google and enter user and password it...

Hi Malford,Stewart,Phil Have made some progress as now I can view cameras via laptop imvs 4200 client software . Have spent the last hour trying to find the right settings to adjust anpr camera but the settings that I have found seem to not the same as others have adjusted , I have a few...

Hi Stewart No I have not got a POE injector but could possibly purchase one online if you think it’d be worth it and get it sorted for me ? Still can’t get my head around why im finding it so difficult to add the device , even from above pics the ampr camera is not even on that device just 5...

Thanks for the reply , have you a link for the sadp tool that i can download for windows ? If i did not purchase from yourself can you still reset password for me ?

Thanks for your feedback guys . I tried several things and this is now where i am stuck , i even connected nvr directly to laptop and still getting error in the bottom of the page . I checked on the nvr and its saying its online , does anyone have a possible solution to this ? Or what I should...

Hi Stewart Yes I do have that setting , when selected User name :admin Password: was blank so have put in several passwords that I may have used in the past but none are correct, is it a default password for each camera ?

Hi guys back again unfortunately! I have tried adjusting camera via nvr as I cannot seem to view over a laptop/computer as I don’t have the user and password for viewing this way , even though I can via the mobile app (user and password seems not to work for laptop/computer viewing . I can...

Hi I have installed cameras in two of my houses over the last few weeks , I have been using the mobile Hik-Connect app to remotely view and has been working great . I installed a new anpr camera and need to login via a laptop to configure settings but cannot for the life of me find how to...

Hi Phil Is this what you need , photo attached below

Hi Phil Where would I find these on camera or the camera box it came in ?