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I there I am stuck at the auto tracking feature on the Hikvision website and I cannot find PTZ the control the auto tracking.i checked on youtube and most other users have the ptz on there configurations and I don't please some one help me.

Just bought the hikvision NVR and two ptz mini cameras and I cannot get it to work on my pc or use ivms 4200 on the ivms 4200 I can only see my NVR connect but I cannot add any cameras it says not recognised but the cameras are online. However when I connect the HDMI to my TV I can see the...