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Thanks Dan I'm slightly splitting hairs but it is the firmware that doesn't support the the "no plug-in" update becuase when I had the wrong firmware installed I did not get the error, I got a picture. Changing the firmware has not resolved the upgrade issue, it made it worse becuase now I...

Dan, I managed to change the firmware to 3.4.104 using iVMS-4200. Now I am getting "No plugin-in detected" in Live View and Playback on my MacBookPro. I have reinstalled the WebVideoPlugin 3.0.6.23 The upgrade function now doesn't work on the DVR as well as on Cameras though Virtual Host

Thank you Dan, your help is much appreciated. I am getting "upgrading failed" while using the webbrowser interface.

DS-769-08NI-K2/8P v4.21.005 build 190509 Virtual Host is enabled and when I follow the link to (for example) DS-2CD2142FWD-IWS, v5.5.0 build 170725 and navigate to System | Maintenance | Upgrade & Maintenance | Upgrade The browse button does not do anything in Safari, Firefox or Chrome (all...

Dan Any news on updating firmware through POE connections ? Thank you