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I've just ordered some self-amalgamating tape. Thanks Phil.

I purchased a DS-1280ZJ-DM8 junction box and have a question. The plastic bolt with a rubber seal inside that screws into the box that should tighten over the cat6 cable is to big of a hole to make it waterproof. Is this normal or have I ordered the wrong one?

Figured out which one I needed. Its the DS-1280ZJ-DM8.

What is the difference between the DS-1280ZJ-DM8, DS-1280ZJ-DM18 and the DS-1280ZJ-DM21 and will they all fit the DS-2CD2383G0-I, DS-2CD2385FWD-I and DS-2CD2385G1-I? Thanks

Dan thanks for putting my mind at rest.

I've got a new DS-7608IN-I2/8P with one 5mp camera connected continuously recording. Now its under the TV where I can see it, I've noticed that the red hard drive light was not flashing. I had to get within 5cm from it and can barely see it flash about every 3 seconds. Is it faulty or is this...

Spent a few hours on this and nothing worked for me and I was just about to give up when I came across a link to the latest portable version called Google Chrome Portable. This runs from its own exe from its own folder. (No install needed and it works 100%) for me. If anyone has the same...

Just checked and the version I have does have the gold flash over the E.

I've just tried the IEtab extension with the same outcome. What is Explorer Edge and how do I know if that is what I'm using?

Firmware V4.21.008 build 190625.

I am using Windows 7 64bit. I want to use a browser to setup and change settings on the Hikvision DS-7608IN-I2/8P. I have tried Safari V5.1.4. Explorer V11. Google Chrome V76, V44, V40 and V36. All with the same outcome. I can see the live video but I cannot see the playback thumbnails or...

Thank you Dan for your very good reply.

Thanks Stewart for pointing me in the right direction. After hours and hours of trying different things I finally found out what the problem was, I think. When I loaded the camera up in the browser there are two boxes that were not ticked. Hikvision and Dahua. I ticked then both to see if it...

I was also looking to buy the DS-2CD2385G1-I. I noticed that the image sensor is smaller 1/2" compared to the DS-2CD2385FWD-I that has a 1/2.5 image sensor. Could you tell me the name of the new sensor being used in the DS-2CD2385G1-I so I can look it up. Could you tell me what IR sensors are...

I have updated the NVR firmware this morning to V4.21.008.190265. In the hope it would sort out the frame rate problem. The camera settings in the NVR are set to. Stream type, video & audio. resolution 2592 x 1944 (5mp). Bitrate variable. (Only 1 in the pull down menu to chose from). Video...

Hi, I am new to NVR and have just got the DS-7600NI-I2/8P. I have only one Ctronics 5mp POE camera here at the moment to enable me to setup the NVR and get used to how it all works before getting a better camera. It has onvif abd this is what I used. On the DS-7600NI-I2/8P under the image...