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Hi, in Ivms4200 I receive the message about an upgrade availaible, I have the same message in the Hik-connect app (both ios and android) but I cannot succeed in the upgrade process, any idea? Dvr is a basic DS-7204HQHI-K1 Thanks

Hi everybody, I have a problem while trying to save clip from the remote playback: I'm using IE and Win10, when i watch a video from the remote playback and try to save a part of it using the clip function (the scissor) I get a clip starting usually 20 seconds later so everytime it's a pain to...