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solved upgraded the firmware to latest V4.40.016.200803

Hoping for some help. DS7608 NI I2 18p V4.1.63 Build 190111 2 x HD 4 Cameras Issue Search for playback on any camera shows No Resource in the main screens, however if i hover the mouse over the timeline, i see there is footage there on the HD. the thumbnail displays ok. No settings were...

Update All working fine now since i replaced the RJ plug at the camera end. Fitted new plug. To get the app to see the offline camera i just logged out of the app and back in...camera now back online hope this is of help to others

if i reset the NVR do i lose all the camera settings for motion detection etc? am i right in thinking i can reset the camera itself therefore the NVR sees it as a new camera and brings it online? much the same as if i retuned it as faulty and got a replacmement

I deleted it via the Hik connect app. Now i cant re add it ! its showing offline in the NVR Camera has power as last night the IR was lit. im going to renew the RJ plugs at either end in case theres a bad connection.

The Hikvision app shows one of my ip cameras as offline. ( this was due to a faulty cable now fixed ) the camera is back working however the app still shows it offline. I can’t seem to refresh the app. Any ideas ?

agreed great post, great info yet again also i think your videos are super useful too and look forward to seeing more soon, especially on NVR 4.0

Thanks Dan another query for you... In playback on GUI 4.0, i have 2 x timelines containing blue ( continuous ) and red ( event ) i had thought these represented the 2 camers i had connected at the time of initial setup, so much so that when i added 2 more cameras , i expected the timelines to...

Thanks Dan great reply and has clarified things for me. Did you get a chance to check my camera settings ? I want to ensure I’m getting the best out of them and I’m not sure how high to set bitrate as well as the other parameters. If you can advise I’d appreciate it Many thanks

Can i get some advice on my settings please. my head is hurting seeing very similar menus in the NVR GUI as well as logging into the cameras directly via the browser. Am i correct that the menus onboard the camera determine the parameters used by a NAS or SD card, while the menus onboard the...

sounds like a white balance issue . perhaps a setting or a fault in the sensor. did you try resetting the camera and setting it up again?

think you need to check the " Linkage " option in the camera settings for each event. then tick the " notification centre " option.

Hi Dan, yes Cameras are all on v5.6.2 Specs: NVR DS- 7608NI-I2/8P | DS - 2CD2363G0 - I (x2) 4mm fixed | DS - 2CD2385G1 - I ( x2 ) 4mm Fixed

Thanks for quick reply. I will check cam firmware later and let you know.

Hi Ive managed to update the firmware on my cameras, however when i check the NVR firmware im confused. Checking via the NVR 4.0 GUI indicates ive the latest ( v4.1.63 ) when i search online via the EU portal i see V4.21.008 build190625 there ? Why is the NVR GUI not picking up the available...