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When I restarted my computer, everything seems to be working fine. I didn't need to change anything and I can now view the video stored within the SD card. I'm not too sure why the issue happened in the first place, but it seems ok for now. Thanks for your time and patience with me.

Below is the picture of the model package. In the third picture, it shows that the SD card within the camera can store the video record. However, I cannot directly retrieve the video record from the camera. I have been going round in circles and I hope that you can highlight where I might have...

I believe this is the model for the CCTV https://www.hikvision.com/es-la/Product/Detail/649174889117012/649195354926306 I will send a picture of the package and it's model tomorrow morning when I arrive at work as I currently don't have it with me.

Yes, I'm running as admin. I only have one camera so it should be the right device. The camera model is DS-2CD2121G0-I. I'm not too sure about the firmware. And I will have to look around for a spare SD card.

The SD card is already formatted and the recordings are being saved in it. When I take out the sd card from the cctv and read it from my pc, the video recordings are there. However, when I try to view the recordings directly from the cctv with the web browser, there were no files recorded.

Yes, I have to use IE as the admin. I'm having issues retrieving data from the SD card within the CCTV. Do you know anyway for me to retrieve the data?

Hi, I have a Hikvision Network camera that is able to save recordings into the SD card but I am unable to view the recordings in the playback tab when using a web browser. I have to manually take out the SD card from the CCTV and read it on my laptop to confirm that the recordings are being...